Hostess
Confidential Company
Employer Active
Posted 1 hr ago
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Nationality
Filipino, Nepali, Indian
Gender
Female
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Greet Guests: Welcome guests as they arrive, with a warm and friendly demeanour.
Manage Reservations: Handle bookings over the phone, online, and in person, ensuring accurate and efficient reservation management.
Seating Guests: Escort guests to their tables, providing menus and informing them of their server’s name.
Wait Time Management: Provide accurate wait times to guests who do not have reservations and manage the waiting list.
Customer Service: Address guest inquiries and concerns promptly and professionally, ensuring a positive dining experience.
Maintain Cleanliness: Ensure the front-of-house area is always clean and presentable.
Assist with Opening/Closing: Help with the opening and closing procedures of the restaurant.
Menu Knowledge: Be familiar with the menu to answer any questions guests may have and to assist with recommendations.
Coordinate with Staff: Work closely with servers and kitchen staff to ensure smooth operations and guest satisfaction.
Special Requests: Handle special requests and accommodate large parties or VIP guests with personalized service.
Desired Candidate Profile
Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
Ability to work in a fast-paced environment.
Previous experience in a similar role or in the hospitality industry is a plus.
Positive attitude and a passion for providing exceptional customer service.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Hostess Activities
- Hostess
- Restaurant
- Customer Service
- Guest Relations
- Communication Skills
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Confidential Company
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