Posted on 4 Sep

Experience

1 - 6 Years

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Greets guests, escorts them to tables, and provides menus

  • Manage waiting list
  • Offer appropriate seating arrangements
  • Receive and record customers dining reservations
  • Ensure all orders are filled in a timely and accurate manner
  • Maintain clean and organized tables and work area
  • Observe proper grooming and personal hygiene at all times
  • Assist waiters and head waiters when needed
  • Manage event related work including setting up tables of the restaurant
  • Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations
  • Handles guest problems and complaints
  • Attend all regular departmental briefings and contribute to an open communication within the assigned team
  • Performs other duties pertinent to this job as assigned.

Desired Candidate Profile

  • Good in English
  • Good communications and interpersonal skills
  • Basic computer skills (Recommended to have previous experience in restaurant software)
  • Customer oriented with a positive attitude and smiling face
  • Friendly and approachable
  • Cooperative and self-giving team player
  • Ability and willingness to perform under stress
  • Positive and high energy level
  • A willingness to go the extra mile in ensuring guests' needs are met
  • A huge passion for customer service and hospitality

Company Industry

Department / Functional Area

Keywords

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