Hostess - Sales Associate

Confidential Company

Job Description

Roles & Responsibilities

Desired Candidate Profile

Key Responsibilities

Customer Engagement

• Approach and engage customers to promote games and activities.

• Explain game rules, features, and prize structures clearly.

• Encourage participation and upsell gaming packages or promotions.

Sales & Promotion

• Achieve daily participation and revenue targets.

• Promote ongoing offers, events, and loyalty programs.

• Assist in promotional campaigns and special events.

Operational Support

• Ensure gaming areas are clean, organized, and visually appealing.

• Support basic setup and monitoring of gaming stations.

• Coordinate with the operations team to ensure smooth functioning of games.

Customer Service

• Address customer inquiries and provide assistance when required.

• Handle minor concerns professionally and escalate issues if needed.

• Ensure customers have a positive and memorable experience.