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Experience
1 - 4 Years
Job Location
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Greet and welcome guests with a warm, friendly demeanor, ensuring a positive first impression of the hotel.
- Handle check-in and check-out processes efficiently, managing guest records and processing payments accurately.
- Provide detailed information about the hotel’s services, amenities, and local attractions to enhance guest experiences.
- Resolve guest inquiries and complaints promptly and professionally, turning potential issues into positive experiences.
Desired Candidate Profile
- High school diploma or equivalent; a degree in hospitality or related field is a plus.
- Experience in customer service or hospitality roles, ideally in a hotel environment for at least 1-2 years.
- Fluency in English is essential; additional languages are highly desirable for international guest interactions.
- Proficiency in hotel management software and MS Office Suite, showcasing technical aptitude.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
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LE WANA HOTEL L.L.C
A 3 star luxury hotel property in Deira