HOTEL RECEPTIONIST LE WANA HOTEL L.L.C

Posted 30+ days ago

Experience

1 - 4 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Greet and welcome guests with a warm, friendly demeanor, ensuring a positive first impression of the hotel.
  • Handle check-in and check-out processes efficiently, managing guest records and processing payments accurately.
  • Provide detailed information about the hotel’s services, amenities, and local attractions to enhance guest experiences.
  • Resolve guest inquiries and complaints promptly and professionally, turning potential issues into positive experiences.

Desired Candidate Profile

  • High school diploma or equivalent; a degree in hospitality or related field is a plus.
  • Experience in customer service or hospitality roles, ideally in a hotel environment for at least 1-2 years.
  • Fluency in English is essential; additional languages are highly desirable for international guest interactions.
  • Proficiency in hotel management software and MS Office Suite, showcasing technical aptitude.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Front Office Associate
  • Customer Service
  • Team Collaboration
  • Time Management
  • Check-in/check-out
  • Guest Service Representative
  • Reception Coordinator
  • Cash Handling

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LE WANA HOTEL L.L.C

A 3 star luxury hotel property in Deira

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