HR and Admin Officer

Fine Tours & Travels Ernakulam

Key Responsibilities

• Manage end-to-end recruitment for warehouse, sales, accounts, and other departments.
• Prepare job postings and coordinate with department heads for manpower needs.
• Screen and shortlist candidates, schedule interviews, and assist management in final selection.
• Oversee visa processing, medical formalities, and onboarding documentation.
• Conduct employee orientation and ensure all staff understand company policies and job responsibilities.
• Maintain employee files with updated documentation, including passport, visa, and contract details.

2. Employee Relations & Welfare

• Address employee queries and grievances in coordination with management.
• Organize employee engagement activities to enhance motivation and retention.
• Maintain records for staff accommodation and ensure facilities are well-managed.
• Support the Managing Director in handling disciplinary issues, warnings, or termination cases.
• Ensure smooth coordination for family visa or leave processing requests.

3. Payroll & Benefits Administration

• Coordinate with the Accounts Department to ensure timely and accurate salary processing.
• Verify attendance, overtime, and leave data before payroll submission.
• Track probation periods, salary revisions, and performance-based increments.
• Maintain confidentiality of salary and employee information.
• Manage end-of-service benefits, contract renewals, and staff settlements.

4. HR Systems & Documentation

• Develop and maintain a digital and physical employee database.
• Draft and implement HR policies, offer letters, and service agreements.
• Introduce Standard Operating Procedures (SOPs) for HR activities (recruitment, leave, onboarding, etc.).
• Prepare and circulate monthly HR reports to management (attendance, turnover, hiring status).
• Support transition from manual systems (WhatsApp-based reporting) to structured HR processes.

5. Training & Performance Management

• Coordinate with department heads to identify training needs.
• Organize internal and external training sessions for employees.
• Maintain training records and track employee skill improvements.
• Support performance appraisals and maintain evaluation documentation.

6. Compliance & Policy Implementation

• Ensure all HR practices comply with Oman labour laws and company policies.
• Keep updated employee visa and labour card records.
• Assist management in implementing workplace health and safety measures.
• Maintain compliance for inspections or audits related to HR and labour.

Key Skills & Competencies

• Strong communication and interpersonal skills.
• Ability to handle confidential employee data responsibly.
• Good organizational and multitasking abilities.
• Proficiency in MS Office, especially MS Office.

Qualifications and Experience

• Masters Degree in Human Resource Management, Business Administration, or related field.
• Minimum 2 to 3 years of HR experience.
• Knowledge of HR functions and labor laws.
• Experience with HRIS and payroll systems preferred.

Work Location: Oman

Working Hours: As per company policy