Human Resources Assistant

International Organization for Migration

Organizational Context and Scope

Under the overall supervision of the Resources Management Officer (RMO) and direct supervision of the Human Resources Officer the successful candidate will be supporting with human resources functions in HR Unit.

Required Qualifications and Experience

Education

High School diploma with four years of relevant experience; or,

• Bachelor s degree in Human Resources, Business Administration, Psychology or related field with two years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook; previous experience in SAP is a distinct advantage;
• Attention to detail, ability to organize paperwork in a methodical way;
• Discreet, details and clients-oriented, patient and willingness to learn new things; and,
• Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage

Skills

• Good understanding of HR functions,
• Familiarity with HR systems and databases (WAVE),
• Accuracy in data entry, document handling, and contract preparation,
• Clear and professional written and oral communication,
• Ability to interact effectively with colleagues, staff, and supervisors,
• Ability to prioritize tasks and handle multiple deadlines efficiently,
• Strong follow-up and administrative coordination,
• Handling of sensitive staff information with strict confidentiality,
• Ability to work collaboratively in a multicultural team,
• Willingness to support colleagues and adapt to evolving team needs,
• Ability to address issues and propose practical HR solutions,
• Proactiveness in identifying and resolving administrative gaps,

• Proficiency in MS Office (Excel, Word, Outlook, PowerPoint, Visio).

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

REQUIRED

For this position, fluency in English and French is required (oral and written).

DESIRABLE

Working knowledge of Arabic.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.