IT Service Management Jobs in Saudi Arabia

• 10 - 16 Years
• Riyadh - Saudi Arabia

Provide L3-level support for Governance, Risk, and Compliance in banking, ensuring compliance, performance, security, and effective incident management.

• 4 - 5 Years
• Riyadh - Saudi Arabia

Lead the design and implementation of IT Service Management solutions using BMC Helix, Kubernetes, and OpenShift while ensuring client satisfaction.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Lead IT Service Management engagements, develop managed service proposals, design operating models, and ensure compliance with industry standards and client needs.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Maintain and optimize ITSM workflows, generate performance reports, troubleshoot issues, and ensure SLA compliance with ManageEngine Service Desk Plus expertise.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Assess IT operations, develop ITSM processes, improve customer experience, and implement ITSM tools while ensuring effective communication and collaboration.

• 3 - 7 Years
• Riyadh - Saudi Arabia

Conduct analysis and engineering of technology processes, enhance compliance, develop governance services, and optimize operational frameworks in IT service management.

• 3 - 5 Years
• Saudi Arabia - Saudi Arabia

Develop and implement ServiceNow solutions, create workflows, integrate systems, and ensure compliance with software development best practices.

• 3 - 4 Years
• Riyadh - Saudi Arabia

Develop and maintain IT governance frameworks, ensure compliance with international standards, and manage IT policies while supporting IT service management tools.

• 15 - 17 Years
• Riyadh - Saudi Arabia

Define solution architecture across domains, provide oversight for tools, lead delivery lifecycle, mentor teams, and ensure alignment with IT vision.

• 10 - 17 Years
• Riyadh - Saudi Arabia

Assess current operations, design future-state models, align governance, manage stakeholders, and drive change management in digital transformation.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Lead strategic client engagements, develop transformative technology strategies, and provide technical consulting across Cloud, Data, and Cybersecurity for digital transformation.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Key Responsibilities Maturity Assessment & Roadmap Definition Assess current CCC operations using maturity models (ITIL 4, Gartner, CMMI). Identify gaps in process, governance, ...

• 8 - 14 Years
• Riyadh - Saudi Arabia

Architect integration of monitoring platforms into ServiceNow, lead CMDB projects, and support AIOps features for predictive analytics and incident response.

• 7 - 10 Years
• Riyadh - Saudi Arabia

Oversee IT systems maintenance, lead a team, manage IT service management processes, and support cloud migration while ensuring compliance.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Oversee planning, scheduling, and deployment of IT changes while managing risks, coordinating teams, and ensuring compliance with ITIL frameworks.

• 2 - 4 Years
• Riyadh - Saudi Arabia

Responsibilities include IT support, user assistance, network management, and deployment of systems, requiring strong analytical skills and communication in Arabic and English.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Manage and support end-user computing devices using Microsoft Intune, SCCM, and Office 365 while ensuring compliance and security.

• 8 - 14 Years
• Riyadh - Saudi Arabia

Evaluate and modernize monitoring tools, deploy AIOps capabilities, develop automation playbooks, and implement observability architecture with a focus on IT operations.

• 15 - 17 Years
• Riyadh - Saudi Arabia

Oversee IT service delivery and operations, manage multi-cloud environments, ensure compliance, and lead teams with strong ITIL and cloud expertise.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Lead low-code/no-code .NET platform development, ensuring performance, scalability, and security while mentoring developers and managing deployment processes.

• 8 - 14 Years
• Riyadh - Saudi Arabia

Design and implement observability architecture, integrating platforms like Dynatrace and Splunk, with expertise in AIOps and data correlation.

• 8 - 13 Years
• Riyadh - Saudi Arabia

Manage a technical team for data center operations, ensuring compliance with logistics and import/export laws while delivering exceptional customer service.

• 1 - 3 Years
• Riyadh - Saudi Arabia

The role involves project delivery coordination, onboarding, asset management, and reporting, requiring strong communication and organizational skills in agile environments.

• 2 - 4 Years
• Riyadh - Saudi Arabia

The role involves building long-term client relationships, achieving sales targets, and presenting IT solutions in various domains like Microsoft and IT Service Management.

• 2 - 3 Years
• Riyadh - Saudi Arabia

Provide technical assistance for desktops, laptops, and network issues while maintaining customer service and managing trouble tickets using tracking systems.

• 7 - 9 Years
• Jeddah - Saudi Arabia

Responsible for managing workplace technology operations, enhancing productivity, and ensuring digital tool integration while leading a team and collaborating with various depar...

• 5 - 7 Years
• Riyadh - Saudi Arabia

Lead infrastructure operations, mentor engineering teams, manage budgets, ensure compliance, and implement security controls in cloud-native environments.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Key Responsibilities Toolchain Evaluation & Modernization Evaluate legacy monitoring and alerting tools (e.g., BMC MainView, SolarWinds). Recommend and integrate a unified obser...

• 4 - 6 Years
• Riyadh - Saudi Arabia

The role involves leading business architecture development, gap analysis, and promoting enterprise architecture value while coaching teams on process management.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Lead end-to-end service delivery, manage client relationships, ensure operational excellence, and drive continuous improvement in technology services.