IT Service Management Jobs in UAE

• 7 - 12 Years
• Dubai - United Arab Emirates

The role involves reviewing ServiceNow processes, improving platform usage, and requires strong consulting experience, communication skills, and ITIL certification.

• 5 - 8 Years
• Abu Dhabi - United Arab Emirates

Manage and optimize ITSM processes using ManageEngine, focusing on incident management, asset management, and ITIL-based service improvement with strong reporting skills.

• 8 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage technology service transformation projects, ensuring effective delivery and operational readiness with strong ITIL and ITSM knowledge.

• 8 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Design and implement Master Data Management solutions, ensuring data accuracy and governance, requiring expertise in Oracle MDM and data integration.

• 8 - 15 Years
• Abu Dhabi - United Arab Emirates (UAE)

Define and manage enterprise Master Data Management strategy, ensuring data quality, governance, and integration across platforms while leading high-performing teams.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first contact for customers, manage incidents, ensure ITIL adherence, and possess ITIL certification and technical support skills.

• 5 - 9 Years
• Dubai - United Arab Emirates (UAE)

Manage service operations, budgets, vendor performance, and project delivery while requiring a Bachelor's degree in Engineering and strong analytical skills.

• 0 - 6 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Responsible for troubleshooting, managing desktop images, network connectivity, and supporting enterprise applications while documenting procedures and policies.

• 8 - 12 Years
• Dubai - United Arab Emirates

Oversee IT service delivery, optimize ITSM platforms, manage IT assets and vendors, and implement ITIL best practices for continuous improvement.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support, manage incident tickets, ensure SLA compliance, and possess strong communication skills with ITSM tools knowledge.

• 0 - 5 Years
• Abu Dhabi - United Arab Emirates

Provide IT support across multiple sites, resolving incidents, performing server checks, and managing Active Directory tasks with strong networking and hardware skills.

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

Provide first and second line IT support, perform server checks, manage Active Directory tasks, and troubleshoot networking and classroom technology.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Manage VIP Support Engineers, ensure service quality, lead stakeholder management, and drive service improvement with strong technical skills in ITSM.

• 0 - 5 Years
• Abu Dhabi - United Arab Emirates

Coordinate VIP service operations, manage ticket queues, engineer scheduling, asset tracking, and reporting, requiring strong ITSM tool proficiency and organizational skills.

• 2 - 7 Years
• Abu Dhabi - United Arab Emirates

Manage high-volume device estates, provide extended-hours coverage, administer Windows Server, and support Microsoft 365 and networking operations.

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

Manage end-to-end IT service delivery, local server administration, device lifecycle, AV technology, and first-line network support for a large site.

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

Manage incident queues, local server infrastructure, and computer labs while supporting network troubleshooting and examination delivery across multiple sites.

• 8 - 13 Years
• Dubai - United Arab Emirates

Lead service delivery and manage multidisciplinary teams, ensuring service performance, governance, reporting, and continuous improvement with strong IT delivery experience.

• 2 - 7 Years
• Dubai - United Arab Emirates

Deploy, configure, and manage Azure and AWS cloud environments, providing L2 support and troubleshooting, with skills in Microsoft Azure and Amazon Web Services.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Seeking a skilled ServiceNow Developer to design, configure, and support ITSM solutions, with expertise in JavaScript, REST APIs, and CMDB.

• 7 - 12 Years
• Dubai - United Arab Emirates

Govern techno-functional change across enterprise applications, ensuring compliance and standardization while influencing executive stakeholders with strong technical and ERP ex...

• 7 - 10 Years
• Abu Dhabi - United Arab Emirates

Responsible for validating sanctions screening models, ensuring compliance with regulations, and collaborating with stakeholders to enhance model performance and reporting.

• 2 - 7 Years
• Fujairah - United Arab Emirates

Provide frontline IT support, resolve incidents, assist users, and ensure satisfaction while managing tickets and documenting solutions in a shift-based environment.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates

Provide first-line IT support, troubleshoot hardware/software issues, manage service requests, and possess strong communication skills in Arabic and English.

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

The role involves managing L2 incident resolution for Lakehouse data platforms, requiring strong Data Operations experience and knowledge of investment management data.

• 2 - 4 Years
• Sharjah - United Arab Emirates

Responsible for 24x7 enterprise monitoring, incident management, and troubleshooting with strong analytical skills and ITIL certification required.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level IT support, troubleshoot issues, and assist users with system access while utilizing ITSM tools and having relevant technical knowledge.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Monitor network health and performance, troubleshoot issues, manage incident tickets, and enforce security protocols; requires CCNA certification and technical degree.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support for desktops, laptops, and mobile devices, manage IT infrastructure, and possess strong knowledge of Microsoft and Apple systems.

• 5 - 8 Years
• Sharjah - United Arab Emirates

Lead 24x7 enterprise monitoring, incident management, and team supervision while ensuring ITIL compliance and vendor coordination for operational excellence.