ITIL Framework Jobs in Dubai

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support, manage IT service delivery, endpoint management, and backup operations while ensuring compliance with ITIL principles and security standards.

• 0 - 2 Years
• Dubai , Ajman , Abu Dhabi - United Arab Emirates (UAE)

Manage support requests, troubleshoot technical issues, maintain records, and create documentation; requires customer service experience and relevant certifications.

• 1 - 3 Years
• Dubai , Ajman , Abu Dhabi - United Arab Emirates (UAE)

Manage support requests through various channels, troubleshoot technical issues, maintain records, and create documentation; requires customer service experience and relevant ce...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

What’s the job? The Assistant IT Manager is responsible for supporting the operational IT initiatives across the different business verticals in The Group Vintage including hosp...

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Identify incidents, perform trend analysis, implement fixes, and maintain knowledge base; requires ITIL Foundation certification and strong analytical skills.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide expert IT end-user support for VIPs, utilizing knowledge in Windows, Microsoft 365, and remote support tools, while managing mobile devices.

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead administration and enhancement of Symphony Summit AI IT Service Management platform, focusing on workflow automation, scripting, custom development, and reporting.

• 0 - 6 Years
• Dubai - United Arab Emirates (UAE)

Responsible for server administration, troubleshooting, and maintenance of systems, with knowledge in cloud infrastructure and virtualization preferred.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage IT infrastructure, ensuring reliability and security while troubleshooting issues; requires knowledge in system administration, networking, and ITIL certifications.

• 1 - 4 Years
• Dubai - United Arab Emirates

Provide advanced support for business applications, manage incidents, perform root-cause analysis, and enhance application support processes with strong communication skills.

• 2 - 6 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Provide first-line customer support, manage inquiries, document interactions, escalate issues, and monitor service continuity with strong communication skills in Arabic and Engl...

• 3 - 8 Years
• Dubai - United Arab Emirates

Oversee Service Desk operations, provide leadership and technical guidance, ensure high-quality support, and drive continuous improvement in IT service management.

• 6 - 10 Years
• Dubai - United Arab Emirates

Drive sales strategy for IT Managed Services and Microsoft Cloud Solutions, build customer relationships, and lead a sales team in the UAE.

• 5 - 7 Years
• Dubai - United Arab Emirates

Provide technical support, troubleshoot hardware/software, document issues, and utilize ticketing systems while maintaining effective communication and organizational skills.

• 5 - 10 Years
• Dubai - United Arab Emirates

Provide technical support, troubleshoot hardware and software issues, manage user accounts, and ensure compliance with IT policies and cybersecurity best practices.

• 6 - 11 Years
• Dubai - United Arab Emirates

Seeking an experienced Database Administrator skilled in Oracle, SQL, backup strategies, and database security, with certifications and 24/7 support availability.

• 10 - 15 Years
• Dubai - United Arab Emirates

Manage customer relationships, drive satisfaction, oversee service delivery, and develop strategic partnerships while ensuring high-quality service and contract management.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Lead and manage Core Banking Data Migration projects, ensuring data accuracy, compliance, and stakeholder collaboration with expertise in Finacle and SQL.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide first-line technical support for hardware and software issues, manage ticketing systems, and require a Bachelor's degree in Computer Science.

• 2 - 7 Years
• Dubai - United Arab Emirates

Provide customer service support via multiple channels, manage issues, gather information, and contribute to knowledge base; fluent Arabic speaker with ITIL knowledge required.

• 2 - 3 Years
• Dubai - United Arab Emirates

Manage IT infrastructure, provide technical support, administer Office 365, and ensure network security in an educational environment.

• 4 - 5 Years
• Dubai - United Arab Emirates

Responsible for maintaining technology infrastructure, providing user support, managing system security, and training staff on educational technology in a school environment.

• 4 - 8 Years
• Dubai - United Arab Emirates

Manage IT infrastructure, provide technical support, administer Office 365, and ensure network security in an educational environment for a skilled IT professional.

• 4 - 9 Years
• Dubai - United Arab Emirates

Manage IT infrastructure, provide technical support, administer Office 365, and ensure network security in an educational environment.

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage incident lifecycle, coordinate with IT teams, ensure compliance with ITIL, and enhance customer processes while delivering excellent service.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Enhance operational efficiency through automation, conduct system development, provide IT support, and manage database administration with proficiency in programming.