ITIL ITSM Service Manager IT Software Jobs in Dubai

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

About the Role We are looking for an experienced Pre-Sales Engineer specializing in BMC Helix ITSM to support enterprise sales engagements. The ideal candidate will work closely...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

The ITIL Senior Analyst is responsible for designing, implementing, and optimizing IT service management (ITSM) and operational processes to enhance efficiency, security, and co...

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Manage IT service operations, incident and change management, ensuring ITIL compliance and continuous improvement while leading a professional team.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT dashboards, log incidents, perform troubleshooting, escalate issues, and assist in cybersecurity while collaborating with teams in a 24/7 environment.

• 10 - 16 Years
• Dubai - United Arab Emirates (UAE)

Lead IT infrastructure management, oversee cybersecurity, implement technology solutions, and mentor teams while ensuring compliance and business continuity.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Analyze IT Service Management processes, translate business requirements, design workflows, and ensure stakeholder collaboration for effective ITSM solutions.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Lead ITSM project delivery, define scope, manage plans, facilitate collaboration, and implement ITSM processes with expertise in ITIL and tools like Jira.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, monitor performance, coordinate resolutions, and prepare incident reports with a focus on teamwork.

• 2 - 5 Years
• Abu Dhabi , Dubai , Sharjah - United Arab Emirates (UAE)

Provide first- and second-line IT support, troubleshoot hardware/software, manage user accounts, and maintain documentation for end-user technical support.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Seeking a proactive Monitoring & Support Engineer to manage alerts, incidents, and basic server/network checks. The candidate will handle infrastructure monitoring, incident res...

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Administer and support Temenos Transact (T24) environments across DEV, UAT, PRD, and DR. Manage platform availability, performance, reliability, and operational stability. Perfo...

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Diagnose and troubleshoot hardware and software issues reported by customers to ensure swift resolutions. Provide clear and concise documentation of support interactions, includ...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Monitor alerts across tools and take appropriate action (e.g., node restarts, false positive filtering). Respond to and resolve incidents within SLA timelines. Manage ticket lif...

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Job Summary We are looking for a Support Engineer – ERPNext & SAP to support and manage integrations between ERPNext and SAP. The role involves resolving integration issues, sup...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Advanced Offensive Security (Red Teaming & VAPT) Lead and execute complex, manual Penetration Testing and Vulnerability Assessments across enterprise infrastructures. Perform ad...

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Position: Service Center Administrator / Data & Operations Analyst We are looking for a highly organized and analytical candidate with strong Microsoft Excel skills and previous...

• 6 - 11 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Job Summary We are seeking a highly motivated and experienced Senior Engineer – NOC IP & DWDM to join our Network Operations Center (NOC). The successful candidate will be respo...

• 10 - 15 Years
• Dubai - United Arab Emirates (UAE)

Lead end-to-end Technology infrastructure architecture assessments and discovery engagements. Develop and maintain comprehensive architecture documentation and standards. Design...

• 4 - 6 Years
• Dubai - United Arab Emirates (UAE)

Lead cross-functional teams to define, design, and deliver innovative technical solutions that align with business objectives. Conduct regular technical assessments to identify ...

• 1 - 6 Years
• Dubai - United Arab Emirates

Key Responsibilities Provide L1/L2 technical support for hardware, software, and network-related issues Manage and resolve tickets, calls, and service requests within defined SL...

• 3 - 8 Years
• Dubai - United Arab Emirates

Responsible for application support and troubleshooting for Regulatory and Quality applications, requiring strong analytical skills and knowledge of GxP compliance.

• 3 - 5 Years
• Dubai - United Arab Emirates

Responsible for administration and support of regulatory and quality systems, ensuring compliance with global standards and providing training and troubleshooting.

• 5 - 8 Years
• Dubai - United Arab Emirates

The role involves designing, implementing, and managing Delinea Privileged Access Management solutions, ensuring compliance and security across enterprise environments.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

The Manager, IT Service Operations owns the operational backbone of the Infrastructure & Cybersecurity function. This role leads service desk operations, incident management, ch...

• 3 - 8 Years
• Dubai - United Arab Emirates

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC s ...

• 3 - 8 Years
• Dubai - United Arab Emirates

Hiring Now | ServiceNow Technical Consultant ITOM | Discovery | CMDB | Service Mapping Location: Abu Dhabi, UAE (Onsite) Joining Preference: Immediate Joiners Only Experience: 3...

• 5 - 30 Years
• Dubai - United Arab Emirates

Responsible for solutioning in alignment with Presales/Product Director. Drives the design and proposition of technical and services solutioning for ServiceNow engagements as pe...

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Support IT Transformation by coordinating project activities, managing stakeholders, and focusing on Change Management with strong ITIL and ITSM skills.

• 3 - 8 Years
• Dubai - United Arab Emirates

WE RE HIRING FOR A DESKTOP SUPPORT ENGINEER IN DUBAI! Excis is a global IT support leader, driven by innovation and collaboration. We are seeking a customer-focused and enthusia...