ITSM Jobs in UAE

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

About the Role We are looking for an experienced Pre-Sales Engineer specializing in BMC Helix ITSM to support enterprise sales engagements. The ideal candidate will work closely...

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Manage IT service operations, incident and change management, ensuring ITIL compliance and continuous improvement while leading a professional team.

• 10 - 15 Years
• United Arab Emirates - United Arab Emirates

Seeking a candidate with a Bachelor's degree, ITIL certification, and 10+ years in IT project management, focusing on cloud platforms and application modernization.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Analyze IT Service Management processes, translate business requirements, design workflows, and ensure stakeholder collaboration for effective ITSM solutions.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Lead ITSM project delivery, define scope, manage plans, facilitate collaboration, and implement ITSM processes with expertise in ITIL and tools like Jira.

• 8 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Provide Level 1 and Level 2 production support for the Newgen application, ensuring high availability and adherence to SLA commitments. Analyze new requirements in Newgen, condu...

• 8 - 12 Years
• Sharjah - United Arab Emirates (UAE)

We are seeking an experienced Siron Applications Support Specialist to provide production support for business-critical enterprise applications. The ideal candidate will be resp...

• 8 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Provide Level 1 and Level 2 support for Calypso application, troubleshoot incidents, manage service requests, and ensure compliance with IT governance.

• 8 - 15 Years
• Abu Dhabi - United Arab Emirates (UAE)

Job Overview: For our customer, one of the largest digital transformation companies in the region, we are seeking an experienced Service Delivery Manager to lead the delivery an...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

The ITIL Senior Analyst is responsible for designing, implementing, and optimizing IT service management (ITSM) and operational processes to enhance efficiency, security, and co...

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Position: Service Center Administrator / Data & Operations Analyst We are looking for a highly organized and analytical candidate with strong Microsoft Excel skills and previous...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Advanced Offensive Security (Red Teaming & VAPT) Lead and execute complex, manual Penetration Testing and Vulnerability Assessments across enterprise infrastructures. Perform ad...

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Administer and maintain Fortinet Firewalls as the primary network perimeter and core security platform, covering threat protection, traffic inspection, and policy enforcement. M...

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide deskside and remote support, diagnose issues, log tickets, and ensure SLAs; requires Arabic speaker with relevant certification and troubleshooting knowledge.

• 5 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Design, implement, and maintain robust server infrastructure (physical and virtual) ensuring high availability and optimal performance. Manage and troubleshoot network devices i...

• 14 - 20 Years
• Abu Dhabi - United Arab Emirates (UAE)

Design, implement, and manage on-premise server infrastructure. Administer Active Directory, DNS, DHCP, and Group Policies. Manage backup and recovery systems (e.g., Veeam, Acro...

• 5 - 8 Years
• Dubai - United Arab Emirates

The role involves designing, implementing, and managing Delinea Privileged Access Management solutions, requiring expertise in cybersecurity, account onboarding, and compliance.

• 6 - 9 Years
• Abu Dhabi - United Arab Emirates (UAE)

Lead design and development of scalable ServiceNow solutions, requiring expertise in ITSM, CMDB, JavaScript, and stakeholder management skills.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

The Manager, IT Service Operations owns the operational backbone of the Infrastructure & Cybersecurity function. This role leads service desk operations, incident management, ch...

• 5 - 30 Years
• Dubai - United Arab Emirates

Responsible for solutioning in alignment with Presales/Product Director. Drives the design and proposition of technical and services solutioning for ServiceNow engagements as pe...

• 3 - 8 Years
• Dubai - United Arab Emirates

WE RE HIRING FOR A DESKTOP SUPPORT ENGINEER IN DUBAI! Excis is a global IT support leader, driven by innovation and collaboration. We are seeking a customer-focused and enthusia...

• 3 - 8 Years
• Dubai - United Arab Emirates

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC s ...

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates

Faze 3 Consulting is hiring a Head of Operations & Service Delivery for a leading Abu Dhabi-headquartered holding group. This is a direct permanent appointment reporting to the ...

• 3 - 8 Years
• Dubai - United Arab Emirates

Hiring Now | ServiceNow Technical Consultant ITOM | Discovery | CMDB | Service Mapping Location: Abu Dhabi, UAE (Onsite) Joining Preference: Immediate Joiners Only Experience: 3...

• 5 - 9 Years
• Dubai - United Arab Emirates

Temporary IT Helpdesk Support Specialist --TAJMAC Global FZE-- Apply Now! Company: TAJMAC Global FZE Assignment Type: Temporary IT Helpdesk Support Services Assignment Location:...

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates

IT Support Manage and administer IT Helpdesk Tools and solutions in all GCAA locations in coordination with the IT Helpdesk technicians. Responsible for Scanning, Testing, and P...

• 5 - 10 Years
• United Arab Emirates - United Arab Emirates

About the Role: We are looking for IT Software Account Manager to join our growing team in Abu Dhabi. The ideal candidate will be responsible for managing existing customer acco...

• 1 - 5 Years
• United Arab Emirates - United Arab Emirates

We are seeking an experienced ITSM Security Account Manager to serve as a trusted advisor and customer facing lead for strategic engagements. This role involves pre sales suppor...

• 6 - 8 Years
• Dubai - United Arab Emirates

Manage virtualization and server infrastructure, utilizing VMware and ManageEngine tools, ensuring performance, security, and compliance in ITSM processes.

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

Project description L2 DataOps Consultant - Lakehouse Support. The consultant provides operational diagnostics and incident management for Lakehouse data platforms in an investm...