Key Accounts Manager Consolidated Shipping Services

Employer Active

Posted 15 hrs ago

Experience

3 - 7 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities

Develop strong relationships with assigned clients, and overseas trade lane counterparts (if applicable)

Through timely communication and excellent customer service.

Deliver custom solutions to clients in order to simplify their logistics needs.

Serve as the first point of contact between Key Account's client and internal operations and sales teams.

Ensure escalated issues are managed through resolution.

Identify and qualify business opportunities with small and mid-size companies or assigned trade lane.

Support sales and customer service to prepare and present proposals, quotes and recommend services based

on customer needs.

Collect operational SOPs from sales and ensure to follow the SOPs by conducting internal audit for assigned accounts, as needed.

Support RFQ and RFI processes.


Desired Candidate Profile

  • Minimum 3-4 years work experience in similar role from the Freight Forwarding industry background.
  • Must posses strong communication skills Written & Spoken.

Company Industry

Department / Functional Area

Keywords

  • Key Accounts Manager

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