People Operations Manager e.construct

Key Responsibilities

• 1. People Data, Systems & Compliance
• Own the accuracy, integrity, and governance of employee data across the HR Information System (NetSuite), ensuring timely updates and data consistency.
• Establish and enforce HR data standards, documentation guidelines, and compliance controls aligned with labor laws and internal policies.
• Lead internal and external HR audits, ensuring readiness, documentation completeness, and timely closure of findings.
• Generate and analyze people operations reports and dashboards to support decision-making and leadership visibility.
• 2. Employee Relations & HR Governance
• Oversee the preparation and issuance of all HR-related documentation, including employment contracts, salary certificates, experience letters, disciplinary actions, and policy communications.
• Ensure all employee communications and documentation are legally compliant, consistent, and aligned with company policies.
• Act as the first escalation point for employee HR-related inquiries, ensuring timely resolution and a professional employee experience.
• Own onboarding and offboarding operations, ensuring a structured, compliant, and smooth employee lifecycle experience.
• 3. Payroll, Compensation & Benefits Operations
• Support payroll preparation and coordination, ensuring accurate inputs related to promotions, bonuses, allowances, deductions, and exits.
• Partner with Finance to ensure payroll timelines, approvals, and controls are met consistently.
• Support annual compensation review cycles and ad-hoc salary changes, ensuring policy compliance and accurate execution.
• Maintain oversight of benefits administration and related employee communications.
• 4. HR Operations Excellence & Continuous Improvement
• Design, optimize, and document People Operations processes to ensure scalability, efficiency, and audit readiness.
• Identify gaps and inefficiencies in HR operations and lead initiatives to improve workflows, controls, and employee experience.
• Own and contribute to cross-functional HR projects related to performance management, engagement initiatives, and policy implementation.
• Ensure HR documentation, SOPs, and operational guidelines are up to date and consistently applied.