Receptionist

MENA Alliances

Job Description

Our Client is seeking a highly organized and professional Receptionist to join their Office Services department in Dubai. As the first point of contact for our clients and visitors, you will play a crucial role in creating a positive and welcoming atmosphere while ensuring efficient day-to-day office operations.

Key Responsibilities

• Front Desk Coordination: Greet clients and visitors professionally, manage reception area, handle incoming calls and inquiries, and collaborate with the reception team for task transition.
• Client Service: Address inquiries, assist with appointments and meetings, and act as a liaison between clients and staff members.
• Administrative Support: Schedule appointments, manage calendars, prepare communications, coordinate business card requests, manage AMEX Corporate Credit Cards, process invoices, handle travel issues, and liaise with the Facilities team.
• Problem Solving and Creativity: Display proactive thinking and problem-solving skills for unexpected situations.
• Reliability and Punctuality: Maintain a reliable work schedule and demonstrate punctuality.
• IT Support: Issue guest Wi-Fi access, troubleshoot basic IT issues, assist with ZOOM and AV setups, and escalate IT issues as needed.
• Office Access: Monitor office access, manage access cards, ensure security protocols, and handle parking card distribution.
• Meeting Room Booking: Manage meeting room bookings, coordinate catering, and ensure room setups.
• Courier Management: Handle courier accounts, manage mail/deliveries, and coordinate business shipments.
  
  

Requirements

• Educational Background: High School Diploma or equivalent; Associate's or Bachelor's Degree in Business Administration, Office Management, or a related field is preferred.
  
  

Experience: Minimum 3 years' experience in a corporate Reception position; experience in financial services, management consultancy, or professional services is a plus.

Soft Skills: Attention to detail, Flexible, Goal-oriented, Excellent communication skills, Strong organizational abilities, Multitasking, Professional demeanor, Friendly demeanor, Strong interpersonal skills, Team collaboration, Ability to work independently, Problem-solving skills, Proactive thinking, Reliable, Punctual, Dependable.

Technical Skills: Proficiency in Word, PowerPoint, Excel, and Outlook; knowledge of video conferencing and smart office solutions; experience with iProcurement or similar payment platforms; basic IT troubleshooting; audio-visual conference room setup; guest Wi-Fi management.

Language: Fluent in English