Remedy Ars Jobs in Riyadh

• 4 - 5 Years
• Riyadh - Saudi Arabia

Lead the design and implementation of IT Service Management solutions using BMC Helix, Kubernetes, and OpenShift while ensuring client satisfaction.

• 0 - 7 Years
• Riyadh - Saudi Arabia

Assess IT service management maturity, design ITSM processes, facilitate workshops, and support tool implementation while ensuring alignment with ITIL best practices.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Assess IT operations, develop ITSM processes, improve customer experience, and implement ITSM tools while ensuring effective communication and collaboration.

• 15 - 17 Years
• Riyadh - Saudi Arabia

Oversee IT service delivery and operations, manage multi-cloud environments, ensure compliance, and lead teams with strong ITIL and cloud expertise.

• 2 - 3 Years
• Riyadh - Saudi Arabia

Provide technical assistance for desktops, laptops, and network issues while maintaining customer service and managing trouble tickets using tracking systems.

• 2 - 4 Years
• Riyadh - Saudi Arabia

Responsible for Nexthink administration, generating performance reports, troubleshooting issues, and optimizing system performance while collaborating with IT teams.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Maintain and optimize ITSM workflows, generate performance reports, troubleshoot issues, and ensure SLA compliance with ManageEngine Service Desk Plus expertise.

• 3 - 7 Years
• Riyadh - Saudi Arabia

Conduct analysis and engineering of technology processes, enhance compliance, develop governance services, and optimize operational frameworks in IT service management.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Lead IT Service Management engagements, develop managed service proposals, design operating models, and ensure compliance with industry standards and client needs.