Restaurant General Manager Shamal Holding

Core Responsibilities

• Effectively work with District/Operations Manager to deliver all main KPI s in the business.
• Effectively manage Assistant Restaurant Managers, Supervisors and Crew Members for Five Guys store
• Maintain safe, secure and healthy working environment by enforcing health and safety standards whilst ensuring brand and local municipality standards are maintained as per guidelines.
• Development plan in place for all members of store personnel, with an ongoing review system
• Oversee the preparation of store schedule to ensure that store meets the minimum requirements of staff to cover shifts for leaves, personal emergencies, etc.
• Supervise the preventative maintenance schedules of the store
• Full ownership of inventory and ordering to ensure Cost of Goods is no more than the specified monthly target
• Meet store financial objectives by developing and implementing strategies to increase average checks
• Review daily reports for refunds, discounts, deposits, overages / shortages, tip jar and change orders
• Manage Secret Shopper program to achieve the yearly target
• Conduct audits on an as needed basis or as per audit schedule
• Carry out any other reasonable task as assigned by the management.