Sales Executive AGMC

-Sales Executive TALENT POOL-

Job Purpose:

To contribute to the success of the sales team and the organization in achieving the vision of the Sales Department and AGMC by contributing to expanding the customer network by achieving sales and distribution targets by providing consistent consultative selling.

Job Description:

• Meeting and exceeding sales and profitability targets of the department.

• Successfully responsible for effectively implementing and monitoring the effectiveness of marketing activities.

• Responsible to collect and compile market information on various competitive brands.

• Present & demonstrate used cars to meet each customer’s individual requirements.

• Evaluate the used car on trade-in in accordance with the relevant guidelines.

• Making all deliveries of vehicles a special occasion & ensure all features & benefits are demonstrated & explained in detail.

• Liaise with the bank and insurance companies to obtain a favourable deal for the customer and the company.

• Ensure proper and accurate processing of paperwork & documentation.

• Utilize the company’s database for prospecting, repeat sales & referral.

• Ensure the prevailing pricing structure is always adhered to.

• Responsible to ensure timely receivables from the market

• Identifying methods for improvement in floor traffic control,

• Promoting cooperation between departments involved in Sales, Marketing, Service, and Parts,

• Reporting to the Management any issues which might contribute negatively to the achievement of customer satisfaction,

• Soliciting customer feedback at every opportunity through verbal comments or through the customer feedback questionnaire.

• Putting forward suggestions for improving the quality of customer satisfaction,

• Optimizing work processes that influence customer satisfaction in cooperation with the respective department heads

• Ensure the highest degree of customer satisfaction and retention at all times.

• Handling customer complaints and ensuring corrective action has been taken.

• Always communicate professionally with customers before, during & after the sale.

• Communicate and meet with customers on a regular basis with regard to promoting AGMC.

• Develops and maintain customer relationships and ensure customer. growth.

• Maintains and develops existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction.

• Support the overall objectives of the department.

• Encourage & maintain a high level of team spirit within the department.

• Seeks, appreciates assists, and participates significantly in unit-specific projects or cross-departmental ones.

• Share responsibility for achieving customer growth and Departmental targets.

• Maintain the highest levels of AGMC product knowledge & competitive products, personal development& integrity, quality standards, and business ethics.

• Takes the initiative, suggests, and develops plans to explore and create new relations, contacts, and sales opportunities to improve market penetration into existing and new markets.