Sales Supervisor Al Futtaim Private Company (LLC)

Client and Business Development

• Support the team in building long-term client relationships leveraging various clienteling tools.

• Enhance the 'client state of mind' among the team.

• Ensure the team has extensive product knowledge.

• Assist store management in achieving business objectives, projects, and initiatives like reporting, sales analysis, and product training.

Selling & Floor Management

• Effectively oversee the shop floor to ensure maximum floor coverage during peak trading periods.

• Act as a role model demonstrating sales leadership to the team.

• Provide support during the selling ceremony when necessary.

Operations

• Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.

• Accurately process all POS transactions and inventory functions such as transfers, receiving, repairs, and damages to maintain inventory integrity.

• Adhere to loss prevention policies and operational procedures.

Leadership Presence

• Exemplary performer across all functions.

• Effectively resolve customer complaints, exchanges, and inquiries.

• Serve as the liaison between staff and management around potential performance concerns.

• Propose and implement action plans for efficient processes and store organization.

• Educate team on sales plans, personal sales goals, and KPIs.

Others

• Be an ambassador of the brand, culture, quality, and know-how.

• Ensure store presentation standards are achieved and maintained.