Senior Director, Market Lead, MENA Thomson Reuters

As a key member of our Regional Asia & Emerging Markets Leadership Team at Thomson Reuters; the Senior Director, Market Lead will provide strategic and operational leadership to the Sales, Pre-Sales, and Strategic Account Management teams across the Middle East, Africa and Russian regions. This role plays a pivotal role in cultivating a high-performance culture across the team. This includes setting clear expectations, ambitious goals and objectives, driving accountability, and fostering continuous development through regular coaching and feedback. The role is instrumental in managing team dynamics, motivating individuals, and ensuring alignment with strategic goals.

This high impact role is responsible for the end-to-end commercial success of the market, from lead generation and sales closure to retention and growth across the full company portfolio. You will shape and execute strategies that accelerate market share, drive short- and long-term revenue growth, and strengthen our brand's market presence.

You will thrive in a matrixed, fast-paced, multinational environment-collaborating with cross functional leaders, nurturing C-level relationships, and inspiring high-performance teams to deliver exceptional results. This is a senior people leadership role with potential responsibility for other managers.

Key Deliverables

• Achieve or exceed market revenue, net new sales, cross-sell, upsell and retention targets.
• Deliver strong Net Promoter Scores and customer experience metrics.
• Grow Book of Business through new business development and retention strategies.
• Maximize client value through renewals and upselling initiatives.
• Ensure team adherence to KPIs: activity metrics, forecast accuracy, pipeline coverage, and account planning.
• Provide actionable market feedback to inform company strategy and product development.
• People leading/managing: Performance management of a high/strong performing team in the region leveraging data-driven insights to assess individual and team contributions, identify growth opportunities, and implement targeted development plans. By championing talent development and operational excellence, the Senior Director ensures the team remains engaged, empowered, and consistently delivers exceptional results.

About the Role

As a Senior Director, Market Lead, MENA, you will be responsible for the following:

• Strategic Leadership: Develop and execute go-to-market strategies to drive sales, market share, and retention goals. Champion the company's vision and thought leadership within the market.
• Team Management & Coaching: Lead, coach, and inspire high-performing Sales & PreSales teams. Foster a customer-focused, results-driven culture through targeted development and performance management.
• End-to-End Sales & Retention Ownership: Oversee all market commercial activity from lead generation through to sales closure, onboarding, and ongoing client retention and upsell.
• Client Relationship Management: Build and nurture strong C-level and executive relationships with key clients, acting as a trusted advisor and ambassador for the company's brand.
• Market Intelligence: Stay ahead of industry trends, competitor activity, and client needs to inform commercial strategy and ensure market relevance.
• Stakeholder Collaboration: Work collaboratively with Product, Marketing, Professional Services, Partnerships & Alliances and other internal teams in a matrixed environment to deliver seamless client experiences and maximize commercial opportunities.
• Performance Management: Monitor and report on key sales metrics, pipeline health, and team/individual performance. Prepare regular business reports and recommendations for senior leadership.
• Brand Advocacy: Represent the company at industry events, speaking engagements, and client forums to enhance brand visibility and thought leadership.
• Continuous Improvement: Identify and implement process improvements, best practices, and innovation to drive efficiency and effectiveness across the sales cycle.