Senior Onsite Operations Lead

FeverUp

We are looking for a Senior Onsite Operations Lead to oversee the execution of our most important events on the ground. This role is focused on operational excellence in live environments. You will be responsible for ensuring that events run smoothly, teams perform at a high level, and partners feel confident throughout the execution.

You will work closely with Strategic Event Managers on complex projects, translating operational plans into flawless on-site execution. This is a hands-on role for someone experienced in live operations who can lead teams, enforce standards, and take control of situations when needed.

Key Responsibilities 1. Onsite Leadership & Execution:

• Lead the onsite execution of medium and large-scale events
• Act as the main operational reference point during live events
• Ensure all operations run smoothly, efficiently, and on time

2. Team Management (Onsite Staff):

• Coordinate and lead onsite staff (coordinators, temporary staff, suppliers)
• Ensure roles and responsibilities are clearly understood
• Proactively identify underperformance and correct it in real time
• Maintain high standards of professionalism and execution

3. Operational Excellence & Standards:

• Ensure processes and tools are correctly applied onsite
• Detect and fix operational issues immediately
• Maintain consistency and quality across all event setups

4. Partner Interaction (Onsite):

• Act as the main point of contact for partners during event execution
• Provide confidence, clarity, and quick responses to any situation
• Represent Fever with professionalism and control

5. Collaboration with Strategic Teams:

• Work closely with Strategic Event Managers to understand event design
• Translate operational plans into real-world execution
• Provide feedback to improve future setups

What Success Looks Like:

• Events run smoothly without operational friction
• Onsite teams are organized, accountable, and performing at a high level
• Issues are resolved immediately, without escalation
• Partners feel confident and well-managed onsite
• Execution is consistent and aligned with defined processes