Role Purpose:
To lead and manage the performance of Home Finance, and real estate in generals, products as per the bank's strategy. The BD will implement strategy through the management of product financials, parameters, process, business development and marketing plans. The PM will have end to end ownership of all aspects of the product performance.
The Senior product manager is also the sole owner of the product manual which needs to be kept up to date. This document will include all aspects of the product with required policy and procedures and approvals.
Key Accountabilities of the role
Generating clients leads to finance real estate property.
Counseling customer on market conditions, rates,
prices, and mortgages.
Developing a competitive market price by comparing other competitive banks.
Creating lists for real estate sale properties, with information location, features, square footage, etc.
Building customer case, with all required documents as per ADIB TM/RAC.
Finalize deals with customer for signing facility offer letter, mortgage contract and other related documents.
Facilitating negotiations between buyers and sellers.
Reviewing purchase contracts to ensure the terms are met.
Promoting properties with ads, listings, and open houses.
Preparing loyalty contracts, purchase agreements, rental agreements, deeds, and other documents for each real estate transaction.
Maintaining your real estate license and knowledge.
Products
Manage and prepare products (design, development and enhancement) to ensure that products are in line with the market needs. Take the lead in product Innovation and marketing.
To develop and effectively cascade the bank's management strategy into Home Finance Department strategy and effectively translate It into business plans, products strategic initiatives, marketing and business development steps to ensure vertical alignment and horizontal integration with other interfacing functional strategies
Maintain product/credit programs and manuals up to date with necessary procedures and approvals. This document should cover all aspects of the product such as strategic partnerships, product description, sales channels distribution, third parties agreements, lists of current business partners, org charts, financials, special product memos ...etc.
Updating the product pricing document periodically reflecting market competitive position, variation of cost of funds and any other regulatory effects.
Maintaining a practical form of products' term sheets that can be used internally and externally with business partners.
Follow up on internal and Sharia audit point and maintaining a log of closed and opened items.
Policies, Systems, Processes & Procedures
Documenting and keeping all product policies and procedures manuals updated. Also ensure that these implemented and tested by the units through a well -(documented key controls self assessment process (KCSA).
Constantly working on enhancing the current process by identifying gaps and rooms of improvement including technology, WFS, CRM systems ...etc.
Obtaining Sharia, ops and legal approval when necessary on all P&Pchanges.
Set service level agreements by liaising with other internal departments like Credit, Sharla, Legal, MPM, and ensure best turnaround time for the customers
Act promptly to either resolve directly or escalate to appropriate levels, any unresolved issues.
Act as customer service and experience ambassador by leading from the front.
Specialist Skills / Technical Knowledge Required for this role:
Bachelor's degree in business preferably a specialization in Finance or Accounting.
8 -10 years relevant experience in the banking sector.
Understand Real Estate market/ industry dynamics and key drivers of change in market conditions.
Good knowledge of UAE Banking practices, regulations, and risks.
Good planning. organi.2ation, interpersonal and communication skills.
Mis Skills
Project management skills.
name management skills.
PC literate with exceptional analytical skills