Service Coordinator
Agile Consultants
Posted 12 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Complete inside sales management from receipt of enquiry, email response, quotation, follow-up, post-order processing, spares requisition, planning and scheduling of technicians, effective execution, and report submissions.
Read and understand reports, and prepare quotations based on the information provided.
Ensure prompt quotation submissions and consistent follow-ups from quote to order conversion.
Prepare method statements, risk assessments, work permits, gate passes, and any other required documentation.
Handle technicians as part of daily routines and remain flexible to take calls as per business requirements.
Review and submit monthly overtime for technicians.
Submit daily reports to the accounts department.
Lead by setting up meetings for service business enhancement purposes.
Provide reliable weekly and monthly reporting based on set goals.
Execute additional duties delegated as and when required.
Desired Candidate Profile
Experience: At least 2 3 years in similar roles.
Education: Technical degree or high school diploma.
Education in physics, electrical, or mechanical fields is preferred but not mandatory.
Knowledge of relevant computer applications (Word, Excel, PowerPoint, email systems).
Languages: English and Hindi required; additional languages are an advantage.
Travel requirement: 10 20%.
Strong sales acumen.
Experience in handling a team of technicians and/or engineers.
Responsible, trustworthy, and committed.
Eager to learn and develop new technical and sales-related skills.
Team player with a positive attitude and strong priority-setting and time-management abilities.
Excellent written and verbal business communication skills.
Strong active listening and negotiation skills.
Analytical skills, including data analysis, critical thinking, and problem-solving.
Ability to work under pressure and remain result-oriented.
Company Industry
Department / Functional Area
Keywords
- Service Coordinator
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