Service Delivery Manager Jobs in Morocco

• 3 - 8 Years
• Casablanca - Morocco

Manage sprints, support team autonomy, process requests, and report on performance while utilizing Agile methodologies and tools like JIRA and SQL.

• 5 - 7 Years
• Casablanca - Morocco

Ensure quality service delivery, manage incidents, supervise teams, and communicate with customers while possessing ITIL and Agile expertise.

• 2 - 4 Years
• Casablanca - Morocco

Manage incidents, problems, and changes while ensuring communication, documentation, and adherence to ITIL v4 processes and customer service standards.

• 5 - 7 Years
• Morocco - Morocco

Manage retail operations, coach team members, analyze sales data, implement policies, and ensure excellent customer service in the airline industry.

• 5 - 7 Years
• Rabat - Morocco

Manage negotiation and organization of events, ensuring client satisfaction and team coordination, with a focus on luxury catering and strong interpersonal skills.

• 1 - 7 Years
• Rabat - Morocco

Oversee In-Room Dining operations, ensure high employee performance, maintain quality service, and possess strong leadership and organizational skills.

• 5 - 7 Years
• Casablanca - Morocco

Manage and improve service quality through audits, customer feedback analysis, and training, requiring expertise in quality management and standards.

• 1 - 3 Years
• Casablanca - Morocco

Manage customer relations, ensure operational support, maintain quality and satisfaction, and enhance communication using back office and web technologies.

• 2 - 7 Years
• Morocco - Morocco

Supervise room service operations, manage team performance, ensure quality customer experience, and control costs while adhering to hotel standards.