Service Improvement Jobs in Riyadh

• 10 - 12 Years
• Riyadh - Saudi Arabia

Assess IT operations, design ITSM roadmap, improve customer experience, develop metrics, and implement ITSM tools with strong communication skills required.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Lead ITIL-based service management processes, oversee ITSM tools, analyze infrastructure performance, and collaborate with teams for capacity planning and optimization.

• 6 - 7 Years
• Riyadh - Saudi Arabia

Align Business Applications solutions with outcomes, deliver technical workshops, optimize solutions, and support customer transformation in cloud technologies.

• 6 - 8 Years
• Riyadh - Saudi Arabia

Oversee guest service attendants, resolve complaints, implement service standards, train staff, and monitor guest service performance for continuous improvement.

• 8 - 15 Years
• Riyadh - Saudi Arabia

Oversee supply chain processes, develop logistics strategies, negotiate contracts, and analyze performance metrics for operational efficiency in a retail marketplace.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Responsible for business development, client relationship management, and sales execution, requiring strong negotiation skills and a bachelor's degree in business or marketing.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Lead a security team, ensuring high-quality service delivery, compliance, and continuous improvement in cybersecurity for banking, requiring strong leadership and technical skills.

• 7 - 12 Years
• Riyadh - Saudi Arabia

Ensure compliance with facility management policies, engage stakeholders, optimize operations, and possess strong interpersonal skills and engineering knowledge.

• 6 - 11 Years
• Riyadh - Saudi Arabia

Oversee mobility services operations, ensure service level compliance, lead a team, resolve customer issues, and analyze operational data for improvements.

• 2 - 5 Years
• Riyadh - Saudi Arabia

The role involves lead generation, client relationship management, and sales generation, requiring strong communication skills and a business-related degree.

• 4 - 6 Years
• Riyadh - Saudi Arabia

Responsible for selling products and solutions, identifying business opportunities, managing client relationships, and developing sales strategies while ensuring excellent commu...

• 0 - 1 Year
• Riyadh - Saudi Arabia

The role involves supporting client relationships, gathering feedback, assisting in customer retention, and collaborating with internal teams to enhance customer experience.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Position Overview: We are seeking a Service Delivery Manager (SDM) to join our growing team in Saudi Arabia. This position plays a critical role in ensuring the seamless deliver...

• 5 - 9 Years
• Riyadh - Saudi Arabia

Manage customer operations, drive product adoption, ensure service excellence, and maintain third-party contracts while fostering strong partnerships and improving processes.

• 3 - 6 Years
• Riyadh - Saudi Arabia

Manage regional service operations, improve service delivery, oversee teams, and ensure compliance while possessing strong leadership and analytical skills.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Identify and secure corporate partnerships through targeted sales strategies, build relationships, customize membership packages, and manage client satisfaction.

• 4 - 7 Years
• Riyadh - Saudi Arabia

Oversee infrastructure projects, manage budgets and resources, ensure compliance with contracts, and lead a team to achieve project goals.

• 4 - 5 Years
• Riyadh - Saudi Arabia

Lead the design and implementation of IT Service Management solutions using BMC Helix, Kubernetes, and OpenShift while ensuring client satisfaction.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Maintain and optimize ITSM workflows, generate performance reports, troubleshoot issues, and ensure SLA compliance with ManageEngine Service Desk Plus expertise.

• 3 - 7 Years
• Riyadh - Saudi Arabia

Conduct analysis and engineering of technology processes, enhance compliance, develop governance services, and optimize operational frameworks in IT service management.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Lead IT Service Management engagements, develop managed service proposals, design operating models, and ensure compliance with industry standards and client needs.

• 12 - 20 Years
• Riyadh - Saudi Arabia

Lead end-to-end delivery of ServiceNow ITSM projects, manage client expectations, mentor teams, and drive project execution with strong ITSM expertise.

• 10 - 16 Years
• Riyadh - Saudi Arabia

Provide L3-level support for Governance, Risk, and Compliance in banking, ensuring compliance, performance, security, and effective incident management.