Service Request Management Jobs in UAE

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Conduct workshops to gather requirements, configure SAP CRM modules, lead implementation, integrate with SAP S/4HANA, and provide ongoing support.

• 3 - 7 Years
• Dubai - United Arab Emirates

Support IT Service Management processes, manage operations, ensure compliance, and improve service quality with ITIL best practices and ITSM tools.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates

The ITSM Analyst administers IT Service Management tools, tracks performance metrics, ensures process compliance, and supports service delivery optimization.

• 3 - 8 Years
• Dubai - United Arab Emirates

Enhance service efficiencies by managing ITSM processes, collaborating with IT teams, analyzing performance metrics, and providing training on ITSM tools.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage Oracle transactions and ISO documentation, ensuring compliance and operational efficiency while providing administrative support and process improvements.

• 8 - 13 Years
• Dubai - United Arab Emirates

Responsible for designing and supporting SAP S/4HANA Customer Management Solutions, requiring strong CRM process knowledge and SAP CRM configuration skills.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide second-level technical support for hardware and software, manage requests, document processes, and ensure effective communication with users and stakeholders.

• 1 - 2 Years
• Dubai - United Arab Emirates

Provide first-level technical support, incident management, and troubleshooting for IT issues while ensuring excellent customer service and timely resolutions.

• 2 - 6 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Provide first-line customer support, manage inquiries, document interactions, escalate issues, and monitor service continuity with strong communication skills in Arabic and Engl...

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead administration and enhancement of Symphony Summit AI IT Service Management platform, focusing on workflow automation, scripting, custom development, and reporting.