Shift Leader - Hospitality Services

Dubai World Trade Centre

Ensure productivity, quality of products/services are delivered to the guest

To continuously innovate/create new ideas to remain competitive in the market

To focus on guest needs and deal with them promptly and efficiently

Demonstrate a thorough knowledge of Food and Beverage products and Promotions

Ensure grooming and hygiene standards are implemented and fully adhered to

Willingness and ability to Sell or influence others through suggestive selling

Assess customers needs and preferences and provide recommendations/suggestions

Ability to work cohesively with fellow colleagues and deliver together

Work in close cooperation with the Production, Stewarding, Fleet and others

To protect all DWTC assets during event within or outside DWTC

To ensure safe handling of all operating equipment during operations

To ensure opening and closing inventory are carried out as per set procedures

To support physically in logistic movement of the event requirement

To attend regular trainings conducted or scheduled by Management or HR

To continuously seek opportunities to develop self and improve knowledge

The ability to conduct regular team briefings

Follow and implement the DWTC Policies and Procedures

Follow Hygiene and Food Safety Procedures

Follow operations guidelines as directed by the Management

Willingness to handle cash transactions as part of overall cashiering duties

Report all financial transaction and sales reports as per set procedures.

To ensure operations checklist are used and served its purpose for a smooth operations

Flexibility to work in other outlet or new assignment in order to meet the business demands.

In addition flexible in working hours and days as per business requirement where and when overtime is requested by the management