Sla Jobs in Egypt

• 4 - 6 Years
• Egypt - Egypt

Guide operational resilience strategy, manage incident response, and improve continuity planning while collaborating with partners in the payments ecosystem.

• 3 - 7 Years
• Egypt - Egypt

Source and manage vendors, negotiate contracts, analyze performance, and collaborate with teams; requires strong negotiation skills and knowledge of freelance platforms.

• 5 - 7 Years
• Egypt - Egypt

Manage hybrid network environments, optimize performance, troubleshoot complex issues, and ensure compliance with Service Level Agreements while possessing Cisco ACI expertise.

• 3 - 8 Years
• Egypt - Egypt

Oversee Hub operations, ensuring timely dispatch of packages, financial management, and effective team coaching while maintaining service level agreements.

• 3 - 5 Years
• Egypt - Egypt

Responsible for hub operations, financial management, team supervision, and ensuring timely delivery while maintaining high operational standards.

• 7 - 12 Years
• Cairo - Egypt

Lead design and optimization of SaaS ITSM platform, implement integrations and automation, requiring ITIL knowledge and scripting proficiency.

• 8 - 12 Years
• Giza - Egypt

Manage Information Security Controls and Governance, develop key performance indicators, oversee data protection, and ensure compliance with security policies.

• 3 - 8 Years
• Giza - Egypt

Responsible for hub infrastructure, financial management, team supervision, and ensuring efficient operations while meeting service level agreements.

• 2 - 12 Years
• Cairo - Egypt

Manage recruitment team, ensure service level agreement achievement, improve processes, and require a Bachelor's degree with talent acquisition experience.

• 3 - 6 Years
• Cairo - Egypt

Responsible for hub infrastructure, financial management, team supervision, and ensuring efficient package dispatch while meeting service level agreements.

• 5 - 6 Years
• Cairo - Egypt

Responsible for managing service operations, ensuring customer satisfaction, incident management, and maintaining system functionality with a focus on continuous improvement.

• 4 - 9 Years
• Egypt - Egypt

Develop scalable backend applications, write reliable code, and possess experience in Java or Golang, with knowledge of cloud platforms and databases.

• 3 - 8 Years
• Egypt - Egypt

Provide hardware support, troubleshoot IT infrastructure, and ensure optimal server performance while adhering to safety processes and delivering excellent customer service.

• 4 - 9 Years
• Alexandria - Egypt

Develop scalable backend applications, write reliable code, and participate in agile practices while utilizing modern programming languages and cloud technologies.

• 4 - 9 Years
• Cairo - Egypt

Develop scalable backend applications, write reliable code, and manage online systems while utilizing object-oriented programming and cloud technologies.

• 10 - 15 Years
• Cairo - Egypt

Lead technical teams, analyze customer needs, deliver Oracle cloud solutions, and support pre-sales activities with strong expertise in Supply Chain Management.

• 3 - 8 Years
• Cairo - Egypt

Responsible for IT infrastructure services, network administration, incident management, and continuous improvement with skills in virtualization, routing, and security certific...

• 7 - 12 Years
• Egypt - Egypt

Manage L2/L3 support activities, ensuring operational excellence in cloud services, incident management, and change management within an ITIL framework.

• 1 - 3 Years
• Egypt - Egypt

Update customer information, handle inquiries and complaints, provide reports, and enhance customer satisfaction through effective communication and relationship building.

• 1 - 3 Years
• Egypt - Egypt

Support Managed Services and Outsourcing by preparing proposals, designing service models, and collaborating with sales and technical teams for customer solutions.

• 2 - 7 Years
• Egypt - Egypt

Perform HR administration, manage hire to retire tasks, maintain SAP systems, and ensure compliance with laws while supporting stakeholders and improving processes.

• 10 - 15 Years
• Egypt - Egypt

Lead total rewards programs, coach a high-performing team, ensure service delivery excellence, and implement strategic initiatives in compensation and benefits.

• 4 - 9 Years
• Egypt - Egypt

Provide support for data platforms, monitor ETL jobs, resolve incidents, and ensure timely delivery of DWH developments with strong information systems background.

• 5 - 7 Years
• Egypt - Egypt

Support hub performance by monitoring staff, managing shipments, ensuring compliance, and resolving issues while possessing strong leadership and analytical skills.

• 4 - 8 Years
• Egypt - Egypt

Ensure security policies, manage data classification, protect information assets, and maintain compliance with industry standards and regulations.

• 4 - 8 Years
• Egypt - Egypt

Ensure security policy compliance, manage identity and access governance, and support risk management with a background in Information Security and relevant certifications.

• 4 - 9 Years
• Cairo - Egypt

Manage escalated incidents in cloud services, conduct root cause analysis, and ensure adherence to ITIL processes while enhancing system stability.

• 7 - 10 Years
• Cairo - Egypt

Manage escalated incidents and deliver advanced cloud services, ensuring operational excellence with ITIL processes and strong troubleshooting skills.

• 4 - 7 Years
• Cairo - Egypt

Seeking a Cloud Support Engineer with expertise in ITIL processes, incident management, and cloud services to enhance operational excellence.

• 5 - 9 Years
• Cairo - Egypt

Consultant specializing in Service Quality Management and IT Process Improvement, focusing on SLAs, KPIs, process documentation, and change management.