Sla Management Jobs in Dubai

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Monitor service requests, coordinate with vendors, ensure SLA compliance, and maintain records while supporting process improvements in service operations.

• 2 - 6 Years
• Dubai - United Arab Emirates

Manage SLA pipeline for renewals, build customer relationships, ensure timely payments, and improve customer satisfaction through effective communication and reporting.

• 2 - 6 Years
• Dubai - United Arab Emirates

Manage Service Level Agreement renewals, ensure timely payments, build customer relationships, and support ongoing projects in a customer-focused role.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage service delivery, enhance client relationships, monitor service performance, lead teams, implement process improvements, and ensure project coordination.

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage onboarding, offboarding, and visa processes while ensuring compliance and effective communication with stakeholders in People Services operations.

• 15 - 16 Years
• Dubai - United Arab Emirates

Lead Risk and Regulatory applications, manage complex technology solutions, ensure compliance, drive operational excellence, and mentor teams for digital transformation.

• 2 - 5 Years
• Dubai - United Arab Emirates

Manage end-to-end demand and operations planning, optimize inventory, ensure SLA adherence, and collaborate with teams for data-driven decisions.

• 5 - 6 Years
• Dubai - United Arab Emirates

Manage onboarding, offboarding, and visa processes while ensuring compliance and service excellence, collaborating with stakeholders and optimizing People Services operations.

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage onboarding, offboarding, and visa processes while ensuring compliance with policies, collaborating with stakeholders, and optimizing People Services operations.

• 3 - 6 Years
• Dubai - United Arab Emirates

Responsible for coordinating Blackboard Application Administration services, ensuring customer satisfaction, managing expectations, and leading project management efforts with s...

• 3 - 5 Years
• Dubai - United Arab Emirates

Manage delivery of contracted services, ensure compliance with service level agreements, and maintain client relationships while overseeing financial performance and project man...

• 8 - 10 Years
• Dubai - United Arab Emirates

Oversee daily SAP operations and service delivery, manage incidents, ensure client satisfaction, and improve service processes for business functions.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Responsible for outbound calling, record maintenance, escalation management, and documentation while providing excellent customer service in the telecom industry.

• 0 - 6 Years
• Dubai - United Arab Emirates (UAE)

Lead customer service team to enhance operational efficiency, manage escalated complaints, and drive customer satisfaction using data-driven decision making.

• 12 - 14 Years
• Dubai - United Arab Emirates

Oversee Data, Analytics, and AI project delivery, ensuring client satisfaction, resource optimization, and risk management while leading project teams effectively.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage programmatic sales, build agency relationships, conduct technical demos, negotiate deals, and drive revenue growth with strong media sales experience.