Sla Management Jobs in Dubai

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Monitor service requests, coordinate with vendors, ensure SLA compliance, and maintain records while supporting process improvements in service operations.

• 2 - 5 Years
• Dubai - United Arab Emirates

Manage end-to-end demand and operations planning, optimize inventory, ensure SLA adherence, and collaborate with teams for data-driven decisions.

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

Seeking Arabic nationals with IT Service Desk experience, proficiency in ITSM tools, and knowledge of ITIL framework for leadership roles.

• 5 - 10 Years
• Dubai - United Arab Emirates

Oversee ServiceNow delivery, manage client relationships, lead projects, ensure quality, and develop team skills with strong leadership and communication abilities.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Responsible for outbound calling, record maintenance, escalation management, and documentation while providing excellent customer service in the telecom industry.

• 12 - 14 Years
• Dubai - United Arab Emirates

Oversee Data, Analytics, and AI project delivery, ensuring client satisfaction, resource optimization, and risk management while leading project teams effectively.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Manage call centre operations, drive customer satisfaction, improve efficiency, and lead a team while ensuring compliance and performance monitoring.

• 12 - 25 Years
• Dubai - United Arab Emirates (UAE)

Lead technical deployment and maintenance of core network solutions, ensuring service delivery, troubleshooting, and customer satisfaction with advanced networking skills.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Manage Employee Shared Services operations, ensuring compliance in payroll, benefits, and HRIS while driving digital transformation and team development.

• 10 - 16 Years
• Dubai - United Arab Emirates (UAE)

Lead IT service delivery, manage operations, implement ITIL processes, ensure compliance, and develop a high-performing team with strong leadership skills.