Soft Services Supervisor Enova Facilities Management Services L.L.C.

▪ Supervise daily operations of soft services teams, including cleaning, catering, and security. ▪ Ensure service delivery meets established quality standards and client expectations. ▪ Conduct regular inspections and audits to monitor service quality and compliance. ▪ Provide training and support to team members to enhance service delivery skills. ▪ Coordinate with internal departments and external vendors to facilitate seamless service provision. ▪ Address any service-related issues promptly, implementing corrective actions as necessary. ▪ Maintain accurate records of service activities and performance metrics. ▪ Foster positive relationships with clients and stakeholders, ensuring effective communication. ▪ Assist in managing budgets and resources to optimize operational efficiency. ▪ Stay informed about industry trends and best practices in soft services management. ▪ Promote a culture of safety and compliance within the team. ▪ Facilitate effective communication among team members to enhance teamwork and collaboration. ▪ Participate in continuous improvement initiatives to enhance service quality.