Solution Engineer SME - Machine Identity

CyberArk

CyberArk is seeking a Solution Engineer SME- Machine Identity to provide technical expertise and drive the sales process for our Machine Identity Security Solutions. In this role, you will serve as the primary technical resource for the sales force, responsible for actively managing the technology evaluation stage of the sales process.

You will work closely with sales executives to articulate how CyberArk technology delivers business value to both business and technical stakeholders. Your ability to communicate complex technical concepts in a clear and concise manner will be essential to success. Join CyberArk and help organizations secure their identities while advancing your career in a cutting-edge security environment!

Responsibilities:

• Technical Pre-Sales Support: Provide hands-on technical expertise during the sales cycle.
• Solution Design: Architect CyberArk solutions tailored to customer needs.
• Demonstrations & Proof of Concept (POC): Deliver compelling product demonstrations and manage POCs, ensuring alignment with customer success criteria.
• Technical Advisory: Act as a trusted advisor, guiding customers through security best practices, risk reduction strategies, and solution implementations.
• Stakeholder Engagement: Work with IT security teams, DevOps, compliance teams, and C-level executives to position CyberArk solutions effectively.
• Documentation & Communication: Capture customer requirements, document feature requests, and provide feedback to product management.
• Industry Engagement: Support CyberArk events, trade shows, and seminars within the region.
• RFP Responses: Assist in responding to RFIs and RFPs, ensuring alignment with customer requirements and CyberArk capabilities.

Qualifications

• Knowledge of cryptographic security technologies such as SSL/TLS, SSH, PKI, and HSMs.
• Strong understanding of enterprise IT environments, including Windows Server, Linux/Unix, Active Directory/LDAP, load balancers, web servers, virtualization, and endpoint security.
• Familiarity with DevOps practices and toolsets; hands-on experience with CI/CD tools (e.g., Jenkins), Configuration Management/Orchestration tools (e.g., Terraform, Chef, Ansible), and container technologies (e.g., Docker, Kubernetes) is highly desirable.
• Strong communication and organizational skills to drive complex technical discussions and manage customer expectations.
• Ability to educate and persuade both technical and non-technical audiences regarding security best practices.
• Proven ability to document technical solutions, meeting notes, and recommendations clearly and concisely.
• Good understanding of OICD and SAML.
• Ability to provide detailed feedback to the Product Management team based on customer interactions and market trends.