Specialist, Account Management
Checkout.com
Employer Active
Posted 16 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Checkout.com is actively looking for a strategic-thinking, resourceful and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants.
You will be the business advisor and main point of contact to a merchant post integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants.
What you'll be doing:
- Crafting merchant specific account development plans focusing on revenue generation
- Building high touch, consultative and positive relationships with our merchants through regular and open communications
- Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
- Analyse merchant's performance and provide recommendations to improve the payment flow /revenue
- Focusing on exceeding strategic and financial targets of our merchants by analysing active payment products, transaction volumes, and service levels
- Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants' needs
- Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience
Desired Candidate Profile
Good knowledge of today's major e-commerce and payments technologies, players and future trends
2+ years of experience working in a PSP, Acquirer or similar
Experience in a B2B Enterprise Account Management and/or Relationship Management role in the FinTech and/or Payments industry
A strategic problem solver with excellent project management skills
Customer driven and able to establish robust relationships with assigned customer base
Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities
Proven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organisation
Company Industry
Department / Functional Area
Keywords
- Specialist
- Account Management
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Checkout.com
We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech.