Students Recruitment and Coordination Manager Eton Institute

We are seeking a passionate and results-driven Students Recruitmemt and Coordination Manager to lead our Institute s B2C sales and coordination operations across classroom-based and online learning programs. The successful candidate will be responsible for driving revenue growth, managing performance, and ensuring smooth coordination between departments to achieve business objectives.

Key Responsibilities

• Lead and oversee the B2C sales and coordination teams to achieve monthly and annual revenue targets.
• Provide strategic direction and hands-on operational support to drive business performance.
• Monitor daily sales performance and collections, ensuring sales pipelines are aligned with revenue goals.
• Plan and manage course schedules up to six months in advance to ensure operational efficiency.
• Conduct regular team meetings, sales briefings, and product training sessions to ensure readiness and motivation.
• Prepare and analyze weekly and monthly performance reports against agreed targets and KPIs.
• Coordinate with the Marketing department to align promotional activities and course schedules with revenue plans.
• Collaborate with HR and Course Solutions teams to ensure adequate instructor availability based on course demand.
• Drive student retention initiatives and minimize refund cases while optimizing group sizes.
• Ensure efficient use of lead management systems and maintain accurate data tracking.
• Manage individual team member performance, providing coaching and development where necessary.
• Support the management team in implementing new sales strategies and identifying growth opportunities.
• Stay informed about market trends, competitor activities, and industry developments.
• Serve as the primary contact for outreach and partnership activities with schools, universities, and agencies.

Core Competencies

• Sales forecasting and business planning
• Operational strategy and scheduling management
• Strong organizational and interpersonal skills
• Ability to prioritize tasks and manage time effectively
• Advanced proficiency in Microsoft Office (especially Excel)
• Excellent communication skills in English (verbal and written)
• Working knowledge of CRM systems