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Experience
5 - 10 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
1. Floor Operations
- Oversee day-to-day activities across all F&B outlets and retail units within The Square.
- Ensure operational readiness of the venue, including cleanliness, ambiance, and safety compliance.
- Conduct daily walkthroughs and report any maintenance, security, or operational issues.
Retail Coordination
- Act as the main point of contact between The Square and management for operational matters.
- Liaise with retail teams to coordinate activations, peak traffic schedules, and promotional campaigns.
- Support tenant onboarding, compliance checks, and handover/takeover processes.
Stakeholder Management
- Maintain strong working relationships with F&B operators, retail tenants, operations, and internal teams.
- Address and resolve tenant or partner issues in a timely and professional manner.
- Communicate updates, policies, and operational changes effectively to all stakeholders.
Compliance & Safety
- Ensure compliance with regulations, health & safety standards, and licensing requirements.
- Support incident response, emergency procedures, and regular safety inspections.
Reporting & Administration
- Maintain daily logs of operations, issues, and resolutions.
- Prepare reports on footfall, tenant feedback, incidents, and operational KPIs.
- Assist with scheduling, access permits, and facility requests as needed.
Desired Candidate Profile
- Bachelor's degree in Business Administration, Management, or a related field
- 5+ years of experience in a supervisory or managerial role within mall operations.
Company Industry
Department / Functional Area
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Shamal Holding
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate. This role falls under our X Dubai umbrella and this role span>will be responsible in ensuring the smooth daily operation of The Square an open F&B and lifestyle destination. This position bridges the gap between mall management, floor operations, and retail partners to ensure compliance, efficiency, and a high-quality customer experience.