Waiter/Waitress

PROCAT CATERING

Essential Duties and Responsibilities:

• Provide excellent customer service and ensure a pleasant dining experience.
• Act as the main point of contact between guests and the kitchen/bar staff.
• Maintain cleanliness and organization of the dining area.
• Promote menu items, specials, and upsell when appropriate.
• Resolve customer concerns politely and escalate issues when necessary.
• Prepare bills and handle cash, card, or digital payments accurately.

Education and/or Work Experience Requirements:

• Proven experience as a Waiter (Min 2 years)
• High school diploma / Hospitality Certification
• Good verbal & Written communication skills, including ability to effectively communicate with internal and external customers, management and immediate surrounding colleagues.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the company standards.
• Must be able to lift and carry up to 50 lbs.