Workforce Management Jobs in Egypt

• 2 - 7 Years
• Egypt - Egypt

Monitor real-time performance, manage workforce practices, analyze data, and collaborate effectively while possessing strong communication and analytical skills.

• 2 - 7 Years
• Cairo - Egypt

Ensure premium customer experience, manage contact center operations, monitor KPIs, and lead team development with strong analytical and communication skills.

• 1 - 7 Years
• Egypt - Egypt

Need to work on multiple clients using a variety of tools to monitor & report performance Create and use standard templates to ensure consistent & accurate reporting Communicate...

• 3 - 8 Years
• Cairo - Egypt

The Real Time Analyst monitors service levels, manages queues, and reports performance while requiring call center and workforce management experience.

• 3 - 8 Years
• Cairo - Egypt

Key Responsibilities: Analyze staffing patterns and workforce data to forecast current and future staffing needs. Develop and implement workforce planning strategies to optimize...

• 3 - 4 Years
• Cairo - Egypt

The role involves scheduling, real-time monitoring, and reporting to optimize agent performance and ensure service level adherence in a dynamic environment.

• 0 - 2 Years
• Cairo - Egypt

Support Workforce Management activities through data analysis, reporting, and scheduling, requiring strong communication and analytical skills, and knowledge of WFM concepts.

• 1 - 5 Years
• Cairo - Egypt

About Us Foundever is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation. Job Summary Job Summary: The L&D Specialist will support ...

• 3 - 5 Years
• Cairo - Egypt

Role Summary / Mission The Workforce Management Supervisor is responsible for overseeing Planning, Scheduling, and Real-Time functions to ensure optimal staffing, schedule effic...

• 25 - 27 Years
• Egypt - Egypt

Oversee large-scale residential projects, manage budgets, ensure quality standards, and lead teams while possessing strong construction knowledge and leadership skills.

• 1 - 7 Years
• Cairo - Egypt

The Team Leader supervises Sales Teammates, focusing on performance management, coaching, data analysis, and conflict resolution while requiring French proficiency and leadershi...

• 3 - 9 Years
• Egypt - Egypt

Responsible for developing technical proposals, supporting pre-sales, and collaborating with teams on contact center and IT solutions, requiring strong documentation skills.

• 4 - 8 Years
• Cairo - Egypt

Maintain accurate data, coordinate workforce supply, manage onboarding, resolve HR issues, and ensure compliance with staffing requirements and payroll processing.

• 3 - 7 Years
• Cairo - Egypt

RESPONSIBILITIES/DUTIES Track Maintenance & Technical Oversight Ensure the long-term reliability, safety, and sustainability of the LRT network s track and workshop installation...

• 3 - 5 Years
• Cairo - Egypt

Oversee intraday management, lead Real-Time Analysts, ensure service levels, and utilize advanced WFM tools for effective staffing and decision-making.