Account Executive Employee Service

Salesforce.com

Salesforce is seeking talented, energetic, quota-carrying sales professionals to help drive the growth of our Employee Service solutions encompassing both HR Service and IT Service capabilities. This role sits within the Emerging Business organization, contributing to Salesforce's growth in a fast-paced, collaborative atmosphere.

Your Role

• Prospecting, pipeline generation, and revenue attainment.

• Navigating medium to long sales cycles for strategic, high-value deals.

• Ensuring customer satisfaction for early adopters and expansion customers.

• Guiding customers to the right solutions that transform HR and IT service operations and streamline processes.

Your Responsibilities

• Relationship Management: Develop strong internal and customer relationships to create win-win sales opportunities.

• Value Communication: Clearly communicate the value of Salesforce's HR Service and IT Service/ITSM capabilities to potential customers.

• Revenue Growth: Drive growth by closing new business and expanding existing accounts within your vertical.

• Strategic Execution: Develop and execute sales campaigns targeting employee service transformation across HR and IT.

• Stakeholder Engagement: Engage with stakeholders across HR, IT, and operations to understand business challenges and develop tailored, outcome-based solutions.

• Collaboration: Partner with solution engineers, marketing, and customer success teams to provide a seamless end-to-end client experience.

Your Qualifications

• Experience: 6+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, Employee Experience, HR Service Management, ITSM, or ITOM.

• Solution Selling: Proven experience in solution selling and value-based selling to multiple stakeholders.

• Technical Knowledge: Strong knowledge of ITSM platforms, IT operations, and the ITIL framework.

• Systems Familiarity: Familiarity with HR tech, employee experience platforms, and HCM systems (e.g., Workday) is a plus.

• Consultative Skills: Strong consultative selling skills with a track record of exceeding sales goals and navigating complex sales processes.

• Education: Bachelor's degree strongly preferred.