Assistant Relationship Manager Intesa San Paolo

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Scope and Purpose
Job Summary:
To liaise between front office (Marketing/Business Development) and back office (Operations/Accounting/Compliance).
To be responsible for ensuring that relevant documentation are for establishing the relationship and processing the customer s transactions.
Responsibility:
To assist Relationship Managers in handling the clients and their requirements.
To assist Relationship Managers in addressing the customer queries on Bank s product and seek solution to their requests
To perform other tasks as assigned by Relationship Manager & GRM
Ensuring that all related documentations are processed in accordance with the Policy established and implemented by the Bank.
Perform, also working in a team, administrative activities related to customer management.
Pro-actively liaise with the customer in the management and resolution of problems and requests.
Ensure the quality of the work carried out, as well as compliance with the deadlines, intervening operationally in urgent transactions.
Ensure the proper management of customers guaranteeing internal compliance to the Bank's provisions for the regulatory framework as well as the Bank's other operating processes.
Support Relationship Managers in assessing the management trend and economic performance of the reference customer and activating the necessary corrective actions.
Handle preliminary activities and draft documents, proposals and marketing material
Required Experience
3-5 years of relevant experience
Required Qualifications, Skills and Knowledge
Bachelor degree or post graduate in Economics/Marketing/Business/Law or related field
Understanding of documentation and operating processes
Good command of English and strong computer literacy
Good team player with strong communication and analytical skills
Familiar with local laws, banking regulations and practices
Ability to understand market trends & macro developments