Business Setup - Senior Officer

Confidential Company

Employer Active

Posted on 2 Mar

Experience

8 - 10 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Ensure operational efficiency, client satisfaction, turnaround-time, and quality of application processing in the company setup process through monitoring, process/system enhancements, and stakeholder coordination.


  • Client Service: Supervise onboarding operations, handle escalations, monitor client satisfaction, and support fast-track services (PrimePlus).

  • Process & System Enhancements: Lead improvements in the Lead-to-License (L2L) process, system upgrades, UI/UX, new packages, and ensure smooth post-implementation support.

  • Reporting & Analysis: Track leads, pipeline, conversion rates, and errors; recommend improvements.

  • Stakeholder Management: Serve as focal point for IT, Marketing, Compliance, Security, Finance, and external partners to streamline the client journey.

Focus: Operational efficiency, client satisfaction, process optimization, system enhancements, and cross-functional collaboration.

Desired Candidate Profile

  • A minimum of 7 years of work experience with at least 3 from the same industry and in a similar capacity

  • High level of computer literacy and communication skills

  • Strong Market Knowledge

  • Experience in sales processes and CRM systems

  • Knowledge of company formation, legal structures, tax and customs regulations, banking processes, real estate transactions, sales processes.

  • Digital Marketing knowledge, and content writing

  • Market and Competitor Awareness

  • Very good working knowledge of Microsoft Office

  • Ability to learn new software applications

  • Communication Skills (Listening, Verbal, Written)

  • Language Skills: Excellent English speaking and writing skills, Arabic is preferred

  • Computer skills: MS Office Intermediate-Advance level especially in Outlook, Excel, Word and PPT Analytical skills

  • Problem-solving Skills

  • Team Leadership

  • Digital competence

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Legal Documentation
  • Business Setup Consultant
  • Business Registration Officer
  • New Business Setup
  • Operations Executive
  • Licensing Officer
  • Company Formation

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Confidential Company

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