Casual Staff

Client of Reap HR

Responsibilities

• Perform routine cleaning and maintenance tasks including laundry, dusting, and sanitizing fitness equipment, locker rooms, and common areas.
• Greet members and visitors in a friendly, professional manner upon arrival and assist with check-in procedures.
• Provide clear and accurate information about fitness programs, class schedules, facility rules, and club amenities.
• Respond to member inquiries via face-to-face interaction and phone calls with professionalism and empathy.
• Monitor facility conditions throughout the day and report any maintenance issues or safety concerns promptly.
• Assist with organizing and setting up equipment for group fitness sessions and special events.
• Maintain a clean, organized, and welcoming environment at all times to support member satisfaction and operational efficiency.
• Collaborate with team members to ensure smooth daily operations during peak hours

Requirements

• 1 3 years of relevant experience in customer service, hospitality, or facility operations (fitness, recreation, or wellness environments preferred).
• Strong interpersonal and communication skills in both Arabic and English (verbal and written).
• Basic understanding of fitness activities, gym etiquette, and wellness culture.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proactive, confident, and customer-oriented with a positive attitude.
• Reliable attendance and punctuality throughout the 10-day assignment.
• Willingness to work 8-hour shifts daily, including weekends, as required.
• Must be physically capable of standing for extended periods and performing light manual labor (e.g., lifting, cleaning, moving equipment).