Desktop Support Engineer L1 Jobs in Egypt

• 1 - 3 Years
• Egypt - Egypt

Provide first/second level support for customer issues, troubleshoot hardware/software, and maintain communication while requiring strong analytical and problem-solving skills.

• 1 - 3 Years
• Cairo - Egypt

Provide exceptional technical support, troubleshoot issues, and guide users on software functionality while maintaining client relationships and managing requests.

• 1 - 7 Years
• Egypt - Egypt

Provide first-level technical support, troubleshoot networking and Windows OS issues, and demonstrate strong communication and leadership skills.

• 5 - 10 Years
• Cairo - Egypt

Manage software development life cycle, lead engineers, ensure code documentation, and possess expertise in Dynamics 365 and C#.

• 1 - 7 Years
• Cairo - Egypt

Provide technical support for hardware and software, conduct maintenance, and train customers while demonstrating problem-solving and communication skills.

• 3 - 8 Years
• Giza - Egypt

Provides first line support, administers IT hardware/software, resolves system errors, and requires experience in technical support and troubleshooting.

• 3 - 5 Years
• Irbid , Al husn , Egypt - Jordan

Provide technical support for hardware, software, and network issues, manage user accounts, and utilize ManageEngine Helpdesk for ticket management.

• 5 - 7 Years
• Egypt - Egypt

Lead and develop a team of cloud support engineers, manage service desk operations, ensure adherence to SLAs, and implement process improvements.

• 5 - 7 Years
• Egypt - Egypt

Resolve technical issues in Microsoft 365, Azure, and Windows Server while mentoring engineers and collaborating on system improvements.

• 5 - 7 Years
• Egypt - Egypt

Lead technical investigations, mentor engineers, and deliver cloud solutions while possessing deep expertise in Oracle Cloud Infrastructure and specialized domains.

• 5 - 10 Years
• Egypt - Egypt

Lead technical investigations, mentor engineers, and drive solutions in Azure services with expertise in containers, serverless, networking, or data analytics.

• 1 - 3 Years
• Egypt - Egypt

Provide operational support and proactive monitoring for network services, ensuring incident management, troubleshooting, and customer-focused service operations.

• 5 - 7 Years
• Cairo - Egypt

Lead technical investigations, mentor engineers, and drive solutions for enterprise customers with expertise in AWS services and specialized domains.

• 4 - 9 Years
• Cairo - Egypt

Lead technical operations for a major client, ensuring compliance with SLAs, managing VoIP and networking solutions, and mentoring operations teams.

• 3 - 9 Years
• Cairo - Egypt

Provide technical support and troubleshooting for security systems, ensuring customer satisfaction through maintenance, documentation, and effective communication.

• 1 - 6 Years
• Cairo - Egypt

Perform daily monitoring and troubleshooting of telecom platforms, support incident management, and enhance system efficiency with strong communication skills.

• 2 - 7 Years
• Cairo - Egypt

Provide technical support for hardware, software, and networking, ensuring compliance with IT policies while assisting users and managing IT assets.

• 1 - 3 Years
• Cairo - Egypt

Install and update software, provide technical support, maintain IT inventory, and assist with technology initiatives; requires Bachelor's degree and customer support skills.

• 3 - 8 Years
• Egypt - Egypt

Provide effective IT support, troubleshoot hardware/software issues, maintain IT infrastructure, and ensure security protocols while mentoring junior team members.

• 1 - 3 Years
• Giza - Egypt

Respond to technical support requests, diagnose issues, maintain hardware, and participate in projects; requires a Bachelor's degree in Computer Engineering or equivalent.

• 2 - 4 Years
• Egypt - Egypt

Support technology environment by resolving technical issues, managing assets, and implementing AI tools for efficient IT operations and onboarding.

• 1 - 3 Years
• Egypt - Egypt

Monitor network performance, assist in firewall management, support Windows Server administration, and provide end-user technical support for IT Helpdesk.

• 1 - 3 Years
• Alexandria - Egypt

Provide technical assistance and support for computer systems, demonstrating strong communication skills and customer-oriented approach to resolve issues.

• 0 - 2 Years
• Cairo - Egypt

Responsible for IT Help Desk support, requiring excellent communication skills and a good level of English.

• 7 - 12 Years
• Egypt - Egypt

Manage L2/L3 support activities, ensuring operational excellence in cloud services, incident management, and change management within an ITIL framework.

• 4 - 9 Years
• Cairo - Egypt

Manage escalated incidents in cloud services, conduct root cause analysis, and ensure adherence to ITIL processes while enhancing system stability.

• 7 - 10 Years
• Cairo - Egypt

Manage escalated incidents and deliver advanced cloud services, ensuring operational excellence with ITIL processes and strong troubleshooting skills.

• 4 - 7 Years
• Cairo - Egypt

Seeking a Cloud Support Engineer with expertise in ITIL processes, incident management, and cloud services to enhance operational excellence.

• 3 - 7 Years
• Cairo - Egypt

Provide technical support, troubleshoot issues, maintain IT systems, and ensure compliance with service level agreements; requires knowledge of networking and cloud platforms.

• 5 - 8 Years
• Cairo - Egypt

Provide technical support, troubleshoot VMware products, maintain customer relationships, and assist in proposals while ensuring effective communication.