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Job Description
Roles & Responsibilities
Job Overview:
As a Director Priority Banking - Signature at Emirates NBD, your role is to manage Key Customer relationships across the elite banking base of Priority Banking (PRB). This is the cr me-de-la-cr me of the PRB base, and essential to manage these Signature clients relationships and ensure a smooth customer experience through close coordination with the Customer Service teams.
Key Responsibilities:
- Revenue Target and Wealth maximization: Meet all the assigned targets for, revenue & deposit growth, customer acquisition, cross sales, NTB account opening etc.
- Client Relationship Management & Acquisitions: Initiate, develop and retain client relationships, while contributing actively to the business development goals of the unit.
- Customer Service and Contact Management: Ensure that CSAT score is maintained as per the target set by the segment from time to time
- Compliance & Risk: Fully aware of all policies relating to ops risk, sales processes, ethical sales practices etc.
- Business Unit Performance: Able to manage a team of RMs, if provided; provide direction to proactively manage the Customer s needs
Skills and Experience
- 8 - 10 years of banking experience preferably in a sales or relationship management role.
- Experience in client management and handling large teams within UAE/region
- Able to adapt to changing market conditions and as per the segment s needs
Desired Candidate Profile
8 - 10 years of banking experience preferably in a sales or relationship management role.
- Experience in client management and handling large teams within UAE/region
- Able to adapt to changing market conditions and as per the segment s needs
Company Industry
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Emirates Islamic
About ENBD Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.
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