Director of Weddings & Events

Wynn Al Marjan Island

About the Position:

Wynn Al Marjan Island is currently seeking a Director of Weddings & Events to join the resort s Hotel Sales team.

The primary duties and responsibilities of this role are:

• Create and implement a strategy to attract destination weddings, as well as local and regional large family weddings and social events.

• Collaborate with the Marketing team to create a Wedding and Event offering and market it through appropriate channels to achieve optimal reach and effectiveness.

• It is essential to establish a targeted strategy for the Indian market to attract destination wedding business from high-net-worth individuals.

• Represent the resort at trade shows, road shows, wedding forums, presentations, and sales trips. Actively prospect for attractive new business and create opportunities for growth.

• Daily responsibilities include booking weddings, supporting managers, as well as managing contracts, billing, deposits, and prepayments.

• Remain flexible in booking policies to maximize business opportunities.

• Make decisions based on business trends, guest service, and revenue potential.

• Network with managers and external venues to identify growth opportunities.

• Accept networking opportunities with on-site and off-site industry contacts.

• Consistently adhere to the 8 Wynn Promises and Brand Values, ensuring alignment with company culture and guest expectations.

• Oversee daily functions of the department to ensure smooth execution of all activities.

• Create and maintain staff schedules to guarantee optimal coverage.

• Ensure the department calendar is consistently updated with guest appointments, staff adjustments, and volunteering commitments to maintain operational clarity.

• Assist with phones, emails, site visits and sales when needed to support team workload and guest inquiries.

• Monitor monthly budget goals against actualized business to identify variances and adjust strategies.

• Create the annual budget, aligning financial planning with departmental goals and projected business needs.

• Upsell wedding and retail merchandise to meet and exceed budget targets.

• Prepare departmental reports for the Vice President Sales to ensure transparency and strategic alignment.

• Track leads and sources to evaluate marketing effectiveness and business development opportunities.

• Address and resolve staff questions or concerns, fostering a supportive work environment.

• Coach, counsel, and mentor colleagues, promoting growth and accountability.

• Assist with onboarding and training of new employees and ensure ongoing education on departmental policies.

• Facilitate quarterly one-on-ones with Managers to review goals and progress.

• Provide motivation and guidance, reinforcing team morale and performance.

• Oversee events to ensure punctuality, fulfillment of requests, and flawless execution.

• Ensure exceptional guest service, maintaining the highest standards of attention and care.

• Address and resolve guest questions or concerns, ensuring satisfaction and loyalty.

• Conduct weddings, rehearsals, and tours, and meet with guests to finalize details.

• Coordinate client requests via phone, email, and in-person interactions.

• Ensure all correspondence is accurate before sending to guests.

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About You:

The ideal candidate for this position will have the following experience and qualifications:

• A bachelor s degree in business administration, Marketing, or Hotel and Restaurant Management is required.

• A minimum of 10 years related experience is required

• Requires a minimum of 5 years experience in hotel sales

• Proficiency with Delphi, MS Office and hotel operating systems

• Requires strong communication, analytical and organizational skills

• Strong leadership skills to monitor team performance and guide the Event Sales Team

• Ability to develop and implement strategic plans

About Wynn Al Marjan Island s Benefits: