F&B Supervisor

Client of Recruit for Africa

Key Skills

• Supervising daily dining operations in staff accommodation
• Coordinating buffet and la carte service setups
• Leading multicultural teams with respect and professionalism
• Staff coaching, mentoring, and training delivery
• HACCP and food safety compliance
• Strong communication and interpersonal skills
• Fluent English; additional languages an advantage
• Ability to work shifts, weekends, and holidays

Responsibilities

• Oversee daily dining operations to consistently deliver high-quality meals and service experiences
• Identify and address staff dining preferences and expectations
• Respond promptly to staff feedback and concerns, ensuring resolution aligns with standards
• Maintain open, respectful communication with staff, management, and contractors
• Foster positive relationships among dining team members, encouraging collaboration and team spirit
• Conduct daily pre-shift briefings to align the team on service goals and priorities
• Supervise staff appearance and behavior, ensuring grooming and etiquette standards are met
• Observe service delivery and correct deviations through coaching and mentoring
• Organize and support training sessions and refresher courses in collaboration with trainers
• Champion a safe, inclusive, and appreciative environment for dining team members

Requirements

• Minimum 2 3 years of supervisory experience in dining operations, preferably in staff accommodation or hospitality
• Proven ability to lead and motivate multicultural teams in fast-paced environments
• Fluent in English; Arabic, Hindi, or Tagalog are a plus
• Familiarity with HACCP, food safety regulations, and workplace health standards
• Strong knowledge of dining service procedures, buffet setups, and staff meal planning
• Comfortable using POS systems, inventory software, and Microsoft Office tools