FLAGSHIP BOUTIQUE DIRECTOR Vacheron Constantin

As the Flagship Boutique Director, you will play a pivotal role in driving business development by elevating the Maison's reputation and desirability, engaging both local and international clientele.

We expect you to develop and execute a strategic clienteling approach, focusing on client recruitment through exclusive services, events, and personalized experiences.

• Lead by example, motivating and coaching the team to foster a strong sense of purpose and engagement.
• Communicate the Maison's vision, unite the team around the strategy, and drive performance to exceed KPIs.
• Build strong relationships by understanding and addressing individual needs and motivations.
• coaching to consistently improve individual and team performance with a business focus.
• Determine team training requirements and create customized development plans for each member.
• Design the best team structure and proactively secure future talent by recruiting the right people.
• Lead by example in building and nurturing relationships with clients and prospects, ensuring a premium experience.
• Manage boutique performance and operations to reach quantitative and qualitative targets, implementing dynamic action plans to achieve sales goals.

You will also act as a Maison ambassador, representing the Maison s identity and values within the flagship boutique and the local retail community. We need you to design the optimal team organization, recruit top talent, and proactively develop a talent pipeline for the boutique. Finally, you will foster a business-oriented approach through regular coaching and training, consistently improving individual and team performance.