Front Office Receptionist
redfordrecruiters
Employer Active
Posted 54 mins ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We are seeking a professional and customer-focused Emirati Front Office Receptionist for one of our Luxury five- star hotel (Client) in Dubai. The ideal candidate will be responsible for managing front desk operations, welcoming visitors, handling inquiries, and providing administrative support to ensure smooth daily office operations. Fresh graduates and entry-level candidates are encouraged to apply.
Key Responsibilities
- Welcome and assist visitors, clients, and guests professionally.
- Manage incoming calls and direct them to the appropriate departments.
- Maintain visitor records and reception area standards.
- Handle incoming and outgoing correspondence.
- Schedule appointments and meeting room bookings.
- Provide administrative support to various departments as required.
- Coordinate with internal teams for smooth office operations.
- Ensure a positive and professional first impression of the company.
Desired Candidate Profile
- UAE National (Mandatory).
- Female candidate.
- Freshers are welcome to apply.
- Excellent communication and interpersonal skills.
- Professional appearance and positive attitude.
- Basic knowledge of Microsoft Office applications.
- Strong organizational and multitasking abilities.
- Ability to work independently and as part of a team.
ASSESMENT QUESTION: Please introduce yourself. Why are you interested in this Front Office Receptionist position? What do you know about the role of a receptionist? Why do you believe you are suitable for this position? Are you comfortable working an 8-hour shift? Are you available to attend an on-site interview in Dubai? What are your salary expectations? How would you greet a visitor arriving at the office? How would you handle a phone call from an angry customer? What would you do if a visitor asked for an employee who was unavailable? How would you manage multiple phone calls at the same time? Describe a situation where you helped someone solve a problem. What does excellent customer service mean to you? How would you handle a visitor who has been waiting for a long time? How would you respond if a guest complained about a delay? What would you do to ensure visitors have a positive first impression of the company? Are you familiar with Microsoft Office (Word, Excel, Outlook)? Have you ever scheduled appointments or meetings? How would you organize visitor records and documents? What steps would you take to maintain confidentiality of company information? A visitor arrives for a meeting, but the employee is not answering calls. What would you do? Two visitors arrive simultaneously while the phone is ringing. How would you prioritize your tasks? A courier delivers an urgent package, but the recipient is unavailable. What would you do? A visitor becomes upset at reception. How would you handle the situation? If you made a mistake while recording visitor information, how would you correct it? What motivates you to work in a front-office role? How do you represent professionalism in the workplace? Are you comfortable interacting with people from different nationalities and cultures? What are your long-term career goals? Why should we hire you for this position?
Company Industry
Department / Functional Area
Keywords
- Front Office Receptionist
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