Guest Experience Executive/ Reception BT Properties DWC-LLC

Employer Active

Posted 12 hrs ago

Experience

4 - 9 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Nationality

Gender

Female

Benefits

Annual Air Ticket, Medical Insurance, Visa, Transportation

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Proactively engage with guests, anticipating their needs and exceeding expectations to create memorable experiences.
  • Manage and resolve guest complaints and issues efficiently and professionally, ensuring guest satisfaction and loyalty.
  • Answering telephone calls promptly
  • Providing information to customers and visitors
  • Carrying out clerical support tasks such as organising meetings, collating data, and maintaining records in excel sheets
  • Scheduling and following up with appointments
  • Maintaining filing systems in paper form or electronically using databases
  • Assisting with administrative tasks
  • Monitoring inventory of office and pantry supplies
  • Coordinating with the other Department staff as needed

Desired Candidate Profile

  • Minimum 4 years of experience in a guest-facing role, preferably within the hospitality industry.
  • Proficiency in English and any other languages is a plus.
  • Strong interpersonal and communication skills, with a friendly and approachable demeanor.
  • Excellent organizational and multitasking abilities, with the capacity to prioritize tasks effectively.

Location: Dubai South

Field: Real Estate Developer

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Reception
  • Guest Experience Executive
  • Administrative Assistance
  • Receptionist
  • Front Office Associate
  • Guest Service Representative
  • Guest Relations Officer

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BT Properties DWC-LLC

Mr. Ahmad Mashhood - HR Manager

Office No. 101, A1 Building Business Park, Dubai South Dubai, UAE, Dubai, United Arab Emirates (UAE)

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