Hotel Receptionist Mark inn hotel deira

Posted 30+ days ago

Experience

1 - 2 Years

Education

Diploma(Hotel Management), Bachelor of Hotel Management(Hotel Management)

Nationality

Indian, Nepali

Gender

Male

Benefits

Accomodation, Annual Air Ticket, Annual Leaves As Per Labour Law, Food, Medical Insurance, Paid Leaves, Transportation, Visa

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Greet guests with a warm and friendly demeanor, ensuring they feel welcomed and valued from the moment they enter.
  • Manage check-in and check-out procedures efficiently, minimizing wait times while ensuring accuracy in guest information.
  • Handle reservations, modifications, and cancellations with precision, utilizing the hotel's property management system effectively.
  • Address guest inquiries and complaints promptly, demonstrating a commitment to exceptional customer service and problem resolution.

Desired Candidate Profile

  • High School Diploma or equivalent; a degree in hospitality management is a plus, showcasing foundational knowledge in hospitality.
  • At least 1-2 years of experience in a front desk or customer service role within the hospitality industry, demonstrating hands-on expertise.
  • Proficiency in hotel management software and Microsoft Office Suite, enabling efficient operation and communication.
  • Fluency in English is essential; knowledge of additional languages, such as Spanish or Mandarin, is a significant advantage.

Employment Type

    Full Time

Company Industry

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Mark inn hotel deira

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