Job Description

Roles & Responsibilities

Assist supervisor in scheduling interviews to fulfill store budget/hiring needs within allowed hiring time; and send weekly Vacancy Report to Recruitment department.
Ensure leaves are regularly entered on HR system and extract attendance reports as required.
Coordinate with C&B department for bank account openings in order to reduce cash payments.
Assist C&B department in administering company benefits such as medical insurance and new born vouchers ensuring policy and process are correctly followed.
Send requests for employees HR/Experience/Bank Letters and deliver to employees.
Administer all end-of-services procedures and the related clearances for store employees and report it to C&B to issue final settlement.
Deliver social insurance forms to the designated insurance offices in timely manner and follow up to ensure there is no delay in additions/deletions. Send monthly report to Personnel of all forms delivered.
Conduct exit interviews with resigned employees; send the forms to Personnel department monthly to analyze the reason and propose corrective actions to stay within allowed turnover percentage.
Apply disciplinary actions for violations in accordance to the Disciplinary Actions Policy and escalate investigations to branch HR Supervisor.
Ensure renewal of employee contracts is done in timely manner and in accordance to labor law; send updated renewals to Personnel department to update system and employee files.
Assist, guide and coach store staff on all reported grievances and resolve conflicts to ensure workflow is carried out efficiently and effectively.
Ensure awareness and implementation of all company policies and practices through periodic meetings, announcements board update and spot checks.
Improve communication, motivation and engagement at store level using tools provided by Talent Management department including monthly store meetings, employee of quarter rewards, monthly celebrations.
Ensure employees attend scheduled trainings and development programs in coordination with Talent Management department and Training Policy.
Ensure Employee s Screen is updated on a monthly basis.
Ensure that all new employees attend the orientation video max 1 week after joining.

Desired Candidate Profile

Bachelor s degree.
Experience: 0 to 1 years experience.
Excellent English.
Advanced user of Microsoft Office

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