HR Specialist - Global Support | EMEA
Deel
Employer Active
Posted on 29 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Provide operational HR support for requests across multiple regions and time zones.
Manage and execute global HR operational tasks across the employee life cycle, ensuring accuracy and compliance with internal procedures.
Respond to and manage inquiries through the HR hotline and written communication channels, addressing EOR and client HR-related questions.
Manage and process operational requests while ensuring timely delivery within established SLAs
Serve as temporary operational backup for country HR operations when coverage gaps occur.
Collaborate with country owners and team leads to ensure continuity of HR service delivery.
Participate in cross-functional initiatives and operational improvements as required.
Other ad hoc duties as required by the HR Experience department to support operational needs.
Desired Candidate Profile
Minimum of 2+ years of experience in HR operations, HR shared Services, or a similar HR support role
- Fluent in English, and local language
- Ability to work flexible shifts, including evenings, weekends, and holidays, as part of a 24/7 global support model
- Demonstrated experience working in high-volume HR operational environments
- Experience working in a global HR environment supporting multiple regions or countries
- Proven ability to manage time-sensitive HR requests and operational tasks while maintaining accuracy and quality
- Excellent written and verbal communication skills
- Strong organizational and prioritization skills, with the ability to manage multiple tasks and meet SLAs in a fast-paced environment
- Experience handling HR helpdesk, HR hotline, or ticket-based support systems is highly desirable
- Experience with HR systems, case management tools, or HRIS platforms
- Must be located in Egypt
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- HR
- Human Relations
- Industrial Relations
Keywords
- HR Specialist - Global Support | EMEA
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Deel
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries ensuring people get paid and protected, no matter where they are.
https://jobs.ashbyhq.com/Deel/130506ae-df54-4440-9a46-7984686d2e7b
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