Junior Floor Assistant Manager

Big Mamma Group

Guarantee outstanding service: support the Floor Manager in ensuring excellence, speed, and consistency across the entire restaurant, in line with Big Mamma s standards.

• Oversee the guest experience: ensure warm, attentive, and personalized service for all guests, from arrival to farewell.
• Lead service operations: coordinate the floor team during service, anticipating needs, solving challenges, and ensuring smooth communication between front and back of house.
• Support and develop the team: guide waiters, runners, and hosts during shifts, providing feedback and motivation to keep standards high.
• Uphold hygiene & presentation: make sure every area of the dining room is spotless, organized, and ready to impress at all times.
• Be the operational link: monitor stock for service equipment and uniforms, ensure floor set-up, and assist with any last-minute adjustments.
• Know the offer inside-out: master our menu and wine list to assist both guests and the team with confident recommendations.

Our Offer:

• Guaranteed service charge & tips
• A meal prepared with love by our team before each service, plus a 15% discount in all restaurants of the Group
• Plenty of opportunities for professional growth, national and international mobility and much more!

Contract start date:

• November 2025 Further details will be discussed during the interview.